BELIEVE THIS…
Upon searching a number of web sites for a power collection unit of grass clippings and fall leaves in conjunction with my tractor I came across the Cyclone Rake Company
www.cyclonerake.com. As I viewed their site I noticed a swivel wheel and tire as a listed part, which appeared to be just the right fit for a fabrication of a vegetable pull along wagon for my tractor. I called the Company and described the part that I wanted to the lady at Customer Service (1-888-531-7253). She asked if I had purchased a Cyclone Rake Unit from the Company. I informed her that I had not but was just looking to buy a part. She told me that because I had not purchased a unit from them that I could not buy any parts. I seriously thought she was joking, however, I soon learned that she was not. She said that it was company policy. I call again and got a fellow and again, I could not buy a part because I had not purchased a Cyclone Rake from them. What is this?
What would this world be like if you couldn’t buy a part for an instrument, appliance, car, boat, tractor, you name it, unless you had purchased it yourself through the dealer. Parts are usually the largest profit of a business.
If you think I’d purchase a Cyclone Rake… I’ll make it clear, I WOULD NOT.
Upon looking at a Cyclone Rake on eBay,
http://cgi.ebay.com/Cyclone-Rake-Power-Leaf-Vacumn_W0QQitemZ7755888643QQcategoryZ22655QQssPageNameZWDVWQQrdZ1QQcmdZViewItem and viewing the damage it incurred in a couple of seasons I’m more convinced that I WOULD NOT purchase a Cyclone Rake.
