Thanks!!

deputyrpa · May 15, 2009

Just a public "Thank You" to Rick Wallace, and his fine mechanic Mike for rapid service and excellent warranty work on my tractor.

Some of you may have had the pleasure to meet Mike - he's a real professional. I learned quite a bit from him in the brief time I could be around. My tractor has been repaired and adjusted to better than new, and I had absolutely no down time, which is important to me in the spring. I also bought a toothbar .... finally! The entire performance was a class act, as I had always expected from Rick and his staff. Thanks again!!

PS....what's up with the Wallace....uh....Kiotimobile? Did the Circus have an get rid of it because it couldn't fit all the clowns? Just kidding....I understand that the new Ford wouldn't have made it up here!

IslandTractor · May 15, 2009

Mike helped me by phone one day after I had run over some brush and found that the 4wd suddenly did not work. It was quite an experience to be flat on my back under the tractor with a multimeter in one hand and the phone pressed against my ear doing all the diagnostics. We finally found a simply electric connector had been pulled loose (that is when I recalled running through the brush

). All fixed in about 20 minutes. Saved me the potentially very expensive service call. Go Team Wallace.

JoelD · May 15, 2009

Rick and Mike have helped me as well, from ordering the correct parts to electrical diagnosis on the phone. The kicker is, I didn't buy my tractor from them.

Sure due by my parts from them though. An implement (box blade) and trenching bucket to.

Doesn't make sense to go anywhere else.

Joel

deputyrpa · May 15, 2009

I was going to call Rick to find out when my tractor could be trucked down there, and was wincing about the cost. Then I was thinking about hiring Joel and the infamous Kioti Hauler (for a fraction of the cost

) to shuttle it down for the Wallace barbeque. After all, my DK could have been an "event". Then Rick called and set up the service call. Ho hum.....