Tech help: Ubiquiti Unifi access point setup

DerbyRunner · Mar 5, 2020

aczlan said:
Correct on both counts.
Adding an AP.By default they do not need a controller, they are standalone. I have 2 at home and many at work that started as standalone units.

Aaron Z

Possibly a version change with newer/older software and firmware. Or a different model? I have multiple access points at home and none will work standalone. (All purchased maybe 6 months ago.) Even if you know the IP address, login and password for the access point, on my system you cannot directly access the access points. You can ping them, but not do such direct access. On my system you must do any config through the Unifi controller.

I recall there is also a "discovery" process the Unifi controller needs to do for any new devices. Basically, I would recommend the OP get the Unifi controller dashboard up and running, then plug the (new) access point into the same network segment where the other access points are successfully running. Wait about 10 minutes and see if the dashboard "discovered" the new access point. If it did, connect to it and confirm all is well. At that point it can be moved out to the location where it is desired to be long term.

DerbyRunner · Mar 5, 2020

Just checked my system. To get to the dashboard:

- first launch the Unifi controller software. It takes a minute to initialize.
- in your browser, type https://localhost:8443

That takes me to the dashboard. Port 8443 is the default used by Unifi.

RNeumann · Mar 6, 2020

LittleBill21 said:
does it matter poe is poe, i gave directions on the first post, your suppose to be able to set this up from the phone app.

if not you can install the controller on a laptop for setup, it doesn't need to run 24/7, is the light white? if not factory default the radio and start over.

UniFi - Getting Started with the UniFi Mobile App – Ubiquiti Networks Support and Help Center

I’m going through a systematic diagnostic. We know it “should” work but it’s not. What could be preventing him from “seeing” the new access point? Is that switch doing that for some unknown reason?

Has the OP tried to login to the settings from the tractor/first barn? It has Ubiquiti equipment. All the Ubiquiti equipment in the system should show up when he logs in. Maybe the OP is trying to login from say a different branded wireless router in the house. Maybe that’s blocking him somehow.

Bottom line. If you had all Ubiquiti equipment, it should all show up when you login....and you should be able to setup the AP. But with other equipment in the mix it could be a compatibility issue.

RobA · Mar 6, 2020

Thanks for the suggestions. I finally got it to work. I used the controller software on my laptop to configure the new access point. So now I have the original access point as a stand alone and the new one managed by the controller. Not 100% sure what I did but it works so I'm happy.

LittleBill21 · Mar 6, 2020

RNeumann said:
I知 going through a systematic diagnostic. We know it 都hould work but it痴 not. What could be preventing him from 都eeing the new access point? Is that switch doing that for some unknown reason?

Has the OP tried to login to the settings from the tractor/first barn? It has Ubiquiti equipment. All the Ubiquiti equipment in the system should show up when he logs in. Maybe the OP is trying to login from say a different branded wireless router in the house. Maybe that痴 blocking him somehow.

Bottom line. If you had all Ubiquiti equipment, it should all show up when you login....and you should be able to setup the AP. But with other equipment in the mix it could be a compatibility issue.

na ubiquiti doesn't work like that, the m series stuff is not supported by unifi, you need to useunms which is yet a different software package. these system are generally design to be managed by the controller, thats kind of the point since they were originally designed for business with hundreds of them.