sodamo
Super Star Member
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- May 20, 2004
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- 17,075
- Location
- Big Island, HI
- Tractor
- LS XR4140H (Mine) BX2380 (wife’s)
Dennis, seeing any performance difference?
Starlink
- Thread starter rekees4300
- Start date
buckeyefarmer
Epic Contributor
Didn’t look.
I’ll do a speed test on both back to back and see.
The RV unit will stay active till the end of the billing month. So if you turn it on again after that , you paying for a month.
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plowhog
Elite Member
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- Dec 8, 2015
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- 3,178
- Location
- North. NV, North. CA
- Tractor
- Massey 1710 / 1758, Ventrac 4500Y / TD9
I have a suspected hardware problem with SL equipment. I posted a support ticket this morning, and got the message about "unexpected high volume" meaning response might be slow.
If you posted such a ticket, what sort of response time did you receive?
If you posted such a ticket, what sort of response time did you receive?
LouNY
Super Star Member
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- Jul 4, 2015
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- 10,856
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- Greenwich, NY
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- Branson 8050, IH 574, Oliver 1550 Diesel Utility (traded in on Branson) NH 8160. Kioti CK2620SECH
A few hours. Plus you had to be logged into your Starlink account.
JethroB
Veteran Member
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- May 19, 2020
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- 2,148
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- Really Deep Southeast
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- Kubota L5460 HSTC Cab, MF 135 Diesel
About 2-3 days in early summer. My complaint was about loss of signal during even modest rain showers. Their polite in-app email response basically said to get used to it. Otherwise it’s been great since arriving in February.
forgeblast
Elite Member
with the billing and turning off the wrong dish that we had issues with it was sometimes hours or less then a day. It took me forever to figure out how to send a ticket in.....thumbs down when you search for an issue lets you open up a ticket....
plowhog
Elite Member
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- Dec 8, 2015
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- 3,178
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- North. NV, North. CA
- Tractor
- Massey 1710 / 1758, Ventrac 4500Y / TD9
I'm pleased with the response from Starlink support. They responded in about 24 hours, which was adequate. Told me they would send a replacement router (refurb) and replacement cable (refurb) at no cost to me. Sent me labels to use to send the bad unit(s) back.
Plus gave me a 1 month credit on my service in recognition of the lost usage. More than I was expecting.
Plus gave me a 1 month credit on my service in recognition of the lost usage. More than I was expecting.
John_Mc
Elite Member
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- Aug 11, 2001
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- 4,056
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- Monkton, Vermont
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- NH TC33D Modified with belly pan, limb risers & FOPS. Honda Pioneer 520 & antique Coot UTV
We see a HUGE difference between Starlink and the WildBlue satellite system we had years ago. Wildblue used similar technology and geosynchronous satellites as Direct TV. Wildblue would lose signal in a moderate rain. With Starlink, we still have working internet in all but the heaviest storms.
plowhog
Elite Member
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- Dec 8, 2015
- Messages
- 3,178
- Location
- North. NV, North. CA
- Tractor
- Massey 1710 / 1758, Ventrac 4500Y / TD9
My neighbor in the highly obstructed location is seeing a dramatic variation in speeds. As fast as 100+mbps but as slow as 1mbps.
Total guesswork, but could it be that it's fast when pointed up at an unobstructed satellite, and slower when shooting through treetops and vegetation which degrades the signal?
He's OK with this since its better than his old DSL. But also recognizes that things may degrade further when there becomes a snow load in the trees ....
Total guesswork, but could it be that it's fast when pointed up at an unobstructed satellite, and slower when shooting through treetops and vegetation which degrades the signal?
He's OK with this since its better than his old DSL. But also recognizes that things may degrade further when there becomes a snow load in the trees ....