Stanley Thermos customer support :) :)

[BKBoiss]

In 1991 I was in a second hand store and seen one ( it had a handle)for $1 the inside was stained jet black. Knowing I'd paid $74 for the original back in 1974 I purchased it.
Took it home and for anyone who may no be aware of this way of cleaning put in a couple faults teeth cleaning pellets & it came out as shiny as the day it was made.

My wife and I got married at 19 and 20 respectively. She has been cleaning my cups and thermos with teeth tablets since day one, (learned it from her mother).

 

[hawkeye08]

I have a Stanley thermos and used it for years... one time I was running dozer and on logging road and it fell off and got buried.. I was bummed... until the next spring when the roads dried up enough to get back in there... low and behold, smoothing up the road, found my thermos.. opened it up and the coffee was still hot.. best coffee I ever had.

 

[Doofy]

I have a Stanley thermos and used it for years... one time I was running dozer and on logging road and it fell off and got buried.. I was bummed... until the next spring when the roads dried up enough to get back in there... low and behold, smoothing up the road, found my thermos.. opened it up and the coffee was still hot.. best coffee I ever had.

Hahahaha I bet it was!

 

[Gem99ultra]

I have a Stanley thermos and used it for years... one time I was running dozer and on logging road and it fell off and got buried.. I was bummed... until the next spring when the roads dried up enough to get back in there... low and behold, smoothing up the road, found my thermos.. opened it up and the coffee was still hot.. best coffee I ever had.

yep - you got the award for the 'Tallest Tale of the Day". But it certainly is a GOOD one.

 

[2LaneCruzer]

yep - you got the award for the 'Tallest Tale of the Day". But it certainly is a GOOD one.

Love it! Best chuckle I've had in a long time. Maybe we ought to start a "Tall Tale" thread.

 

[bg71361]

I to give 2 thumbs up for excellent customer service, I called to purchase an o-ring seal they ended up sending it for free. Thanks Stanley!

 

[newbury]

Well I finally rec'd the 2 qt replacement. But if people find out about this I hope they don't try to take advantage of it.

 

[lennyzx11]

Stanley Thermos customer support

Mine is still near new as a 92 model.
We've spent a lot of time together also.

I just noticed that there are threads below the cup. Never noticed for all these years. I once drove back to a job site 100+ miles to retrieve the cup that is on it.

Is there a larger cup offered? That's one of the little things I always wondered why the cup was so small.

 

[JRobyn]

It's small so that when you drink your hot beveridge (that's been in the thermos half the day) it seems to STAY hot all the way to the last drop!

 

[bigtiller]

I have several of them in the basement, but I cant get down there now to prove it. I used to have one (late 60's) that used a large cork for a stopper.

 

[newbury]

Apparently there are a LOT of complaints about how well the Stanleys maintain temp. It almost seem like they use "Harbor Freight Quality Control", sell it, if the customer complains, replace it.
But I could find few tests I thought valid.
So on 2/10/2018 at 2130 I preheat the new 2L, emptied, poured boiling water in (should have checked the temp). About 10 hours later about 160F. This morning, 0930 2/12/2018, 36 hours later, 124F. Ambient temp 62 degrees F. This one seems like a keeper. I didn't want to keep opening the thermos, thus letting the heat out, to check it more often.

 

[TheMan419]

Well I finally rec'd the 2 qt replacement. But if people find out about this I hope they don't try to take advantage of it.

LL Bean just changed their return policy for this very reason. People were buying stuff from a thrift store that was basically junk and return it for a new product or a refund if there is no similar product. So now rather than a no questions asked return policy they moved to 1 year and you need proof of purchase.

Would be a shame if Stanley had to do the same.

This is why we can't have nice things.

 

[kf4uda]

LL Bean just changed their return policy for this very reason. People were buying stuff from a thrift store that was basically junk and return it for a new product or a refund if there is no similar product. So now rather than a no questions asked return policy they moved to 1 year and you need proof of purchase.

Would be a shame if Stanley had to do the same.

This is why we can't have nice things.

I often wonder how some people sleep at night. It seems that some will go out of their way to be dishonest when the honest path was easier. I am so grateful to have been raised better. You are so right, "this is why we can't have nice things."

 

[Doofy]

LL Bean just changed their return policy for this very reason. People were buying stuff from a thrift store that was basically junk and return it for a new product or a refund if there is no similar product. So now rather than a no questions asked return policy they moved to 1 year and you need proof of purchase.

Would be a shame if Stanley had to do the same.

This is why we can't have nice things.

Agree! I have never returned anything that was not truly defective. Not even Craftsman Tools. Yes, it only takes a few scumbags to ruin it for honest folks.

 

[PILOON]

One trick that someone taught me about using a thermos.
I always 'preheat' by filling with boiling water and let sit a while B4 loading with coffee'.
That seems to get a few more hours of hot coffee time for me.

 

[Larry Caldwell]

In 1991 I was in a second hand store and seen one ( it had a handle)for $1 the inside was stained jet black. Knowing I'd paid $74 for the original back in 1974 I purchased it.
Took it home and for anyone who may no be aware of this way of cleaning put in a couple faults teeth cleaning pellets & it came out as shiny as the day it was made.

Thanks for this suggestion. I got a Stanley as a keepsake when a friend died. I could never get the inside clean, but used it anyway. Today I did the denture cleanser trick with boiling water. I had to do it twice, but it eventually came completely clean inside. I have two Stanley and two Thermos vacuum bottles, so can haul a gallon of coffee along to hunting camp.

 

[Doofy]

I also need to try the denture tablet trick. My coffee molds within 3 days if I forget to clean it well. Coffee never seemed to mold in my old Stanley, circa 1960s.