SOLIS

   / SOLIS #1  

tractorred

Bronze Member
Joined
May 31, 2009
Messages
62
It is rumored that the Sonalika Tractor company that makes the Solis tractor is talking about opening Solis dealerships here in the states . No real info on what they are doing with Yanmar but it's believed that arrangement will go away. If they do, we all know that they will have a large amount of work to do in setting up what it takes to sell in the states. As I have said before when looking to purchase a tractor: Parts, will they have a full compliment of parts in a warehouse, not like Yanmar had, if parts have to come from India when can you expect delivery. Service: how many support people in the office, Will they have field service reps, how many, there locations and their training: Manuals, will they be paper or online: Training, Where will training be located for dealer techs. how many trainers, and type of training, what is their definition of training? This is an important aspect for the customer and dealer as the training they provided for Yanmar wasn't not training as we know it. We'll see whether this all happens a little later or not but it is interesting. Remember, price is only one aspect of the purchase
 
   / SOLIS #2  
Have you ever contacted customer support and the phone gets picked up in India. Right there that should tell you something.

Rural King has the RK tractors made by TYM (Bradson) with Yanmar engines. They are already established and the support is strong. Each location selling machines has a repair center with garage bays. Techs now the machines and are very helpful to new tractor owners.

The only big complaint with the RK tractors are, in the bright sunlight coming from behind, it's really hard to read the displays for the gauges.

As for Yanmar, the Co-op store franchises in WKY are super. Their techs know the Yanmar machines extremely well and the sales force is pleasant to deal with. Then, I have dealt with Tractor Town up north. They are only interested in selling Yanmar machines with no big effort to support you. So, the issue main deals with the dealer location.
 
   / SOLIS #3  

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