About 8 months ago, there was another thread on this issue.
It does make a difference that the monitoring company is long distance from you. They can not just call 911.
They have to call a regular 10 digit number. Most police departments only have one line for incoming long distance calls. If it is a busy time (thunderstorms especially), they WILL get a busy signal at some point in time.
Every person on your contact list is a long distance call. How many attempts do you think they will make before they move on to the next customer?
<font color="red">"Never heard a complaint no matter how many times it has gone off." </font>
It bothers me to hear that from people.
If it has gone off more than once (false alarm), then there is a problem; either with the system or operator error. Either way, you are either wasting money on a bad system or wasting police department time answering more false alarms. Negligent alarm users have been sued for officer injuries and deaths from a location of repeated false alarms.
Because of those attitudes, more and more locations are enacting false alarm ordinances to fine folks for excessive false alarms.
98% of all alarm activations are false. That means there is a product out there that one pays at least $30 a month for that is a POS.
Would a person buy anything else with a 98% failure rate? I don't think so.
Of the 2% that are true alarms, people are caught less than 1% of the time.
I don't know how to attach a link to the other thread so maybe someone can do it for me. With my thanks, of course.
How do I know these things, one might ask????
I spent 10 years researching alarm systems, being trained on their use and installations, implementing a false alarm ordinance in a major city, assisting in getting false alarm ordinances passed in other jurisdictions.
Current research shows the trend of more and more locations that have decided not to answer alarm calls at all. That is the responsibilitry of the alarm companies.
They sell it, they install it and they monitor it. It's their baby.
Police departments and municipalities have no stake in the process.