Problem getting parts
- Thread starter GregMVT
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BigDogues
Gold Member
You know, I think this kind of thing should be asked when you are making a deal on the machine from the get-go. Especially when you buy a machine that you use to make a living on. "What if?" What if the something breaks? Will you offer a loaner if the unit is still under warranty? If it's important then I think it should be had in writing. Of course I can see issues with this when it comes to long distance sales but I think it should be made clear up front. When I bought my tractor I knew that I would be moving soon and had the dealer include in writing that they would come and transport it for me one time no charge. While there are some really good dealers out there, there are some that could really care less as well. As people say...Caveat Emptor, or as some others say C.Y.A. (cover your a$$) /forums/images/graemlins/grin.gif
BigDogues
Gold Member
By the way, I think eight weeks is ridiculous no matter what. If they have had your tractor for that long it should be at the top of the que. "Working on other things" Harumpff... /forums/images/graemlins/mad.gif
Red, I think I saw on the Kioti web site that they offer a program for getting a loaner, but it looks like you have to do it when you buy the tractor and of course it costs more money. I had sent an email yesterday to Kioti and they called the dealer about it. They said that the dealer was working on it. I'm heading out to VA for a week of black powder deer hunting, maybe it'll be here when I get back but I won't hold my breath!!
Kiohio
Platinum Member
Extended warranty. It is available for purchase until your original runs out.
If it's after your original runs out there is a waiting period.
It's a 5 year warranty. 5 yrs total, from time of purchase.
KO
If it's after your original runs out there is a waiting period.
It's a 5 year warranty. 5 yrs total, from time of purchase.
KO
I'm back from VA, a nice break, the dealer brought my tractor back last monday. 8 weeks and 6 days!! I was able to do some work with it over the weekend and it is running great. Hopefully this weather will hold up for another couple of weeks and I can get some of the things done before it snows. Thanks for the input and I'll check on that extended warranty with the dealer.
Greg
Greg