When purchasing an identical (KK) product, a much higher EA shipping cost matters to me.
This is my copied reply from January of 2016. Same subject, same person...deja vu.
We have huge buying power with some manufacturers, but King Kutter is really the only one in which we do not.
Rural King, Agri Supply and Farm&Fleet has a clientele that focuses more on price than quality, so their buying power with KK is much greater than ours.
Their KK selling prices are very close to the price that we pay for the same attachments from KK.
We are shipping single attachments from the factory directly to the customer, which adds an immediate 7%.
The big box stores have their own distribution system with warehouses throughout the country which allows them to use their company trucks to get the products anywhere they need at almost no additional cost to them.
We are not receiving a truckload discount, which adds at least an additional 7+%, however we aren't really sure what the big corporations can buy them for.
This isn't downing their way of doing business. Fact is, we just do not have that business profile.
Do I blame you for buying that tiller elsewhere? No.
King kutter does not make a bad product. They are dependable, but they lack some characteristics that are really important to us and to our internet customers.
We do not make a tiller at this time, so we do not have anything that directly compares to their tiller. If we did make a tiller, it would be more like the imported tillers on the market, which feature C shaped tines instead of the flat, L shaped tines.
We are a manufacturer with an owner who has been around attachments his whole life. He's bought, used, sold and talked about the best and worst available attachments on the market for decades.
Ted knows the industry. When he purchases something, he demands the best and his mentality is reflected in our business.
Our attachments are designed with quality and value in mind. We do not cut corners to cut the price. Cheaper is out there, but for the dollar, the EA attachments are simply the best.
We do not have dealers or distributors. If someone purchases an EA Attachment, it is personal. We speak to our customers on the phone. We recommend the best fit for their tractor and application.
If there is a problem with ANYTHING that we make or sell, the customer reports directly to us. We go above and beyond if something needs addressing.
We listen to feedback and truly care about the perception of our business and what our customers think about the products that we produce.
I hope this sheds some light on the situation.
Travis
