New in Crate or Assembled

[swmpbgy1]

Hi to all!

I am ready to sign on the dotted line for a new B3030, FEL with 60" bucket and 60" mmm. Stopped by my dealer today to take one final look at the machine that would be delivered once the FEL came in. I gave it a good once over and noticed several scratches across the hood and a pretty good ding in the rear fender.

My question to all of you, would you ask the dealer to order another machine or just accept it the way it is? The way I look at it, I wouldn't buy a new car with scratches or dings in the doors......especially a $20,000 car!

Just looking at what others have experienced with their purchases and the routes you've taken.

Thanks for listening......
Swmpbgy1

 

[Piperflyer]

See what the dealer will take off on the price of the machine for the dings. Kubota makes touch up paint you can use, if you buy it the way it is. I like my stuff ding proof & shining, but you got to remember to that it is a tractor & dings & scrapes are going to happen.

 

[Jay4200]

I gave it a good once over and noticed several scratches across the hood and a pretty good ding in the rear fender.

My question to all of you, would you ask the dealer to order another machine or just accept it the way it is?

It IS a $20,000 machine. Actually, it's more like a $10,000 machine that costs $20,000, which is even worse.

There is no way I'd accept damage, unless it was re-priced accordingly as used (on the order of $3-5k off), which a dealer will never do. Personally, when I find damage on a new item, since I'm already resigned to spend the full amount of dough anyway, I never accept proposed condition discounts and always demand a brand new undamaged item.

JayC

 

[N80]

Mine had a few blemishes on it. Mostly in the form of some rust stains, etc. I noticed them but it didn't bother me. I'd have probably felt different about the paint, especially the hood.

It is a tractor, but it is also a NEW tractor and they don't give them away. I'd want my new tractor to look new. It might seem petty or even silly but for most of us these tractors are more than just a tool and they represent a significant investment.

Will it start getting dinged up the first day you use it? Of course. But that's different. And even though my bucket looks old already, I've managed to keep the tractor paint looking pretty good after two years of fairly heavy duty use, sometimes bordering on abusive.

And keep in mind, pretty tractors resell for more than a tractor in the same condition with a beat up body. It might not make sense, but its true.

Your real problem is deciding if you want your tractor NOW but with a few dings, or weeks from now with no dings. THAT will be a tough one.

Let us know how it comes out.

Also, consider posting a picture of the dings and we can rate them!

 

[DVR]

Hi to all!

I am ready to sign on the dotted line for a new B3030, FEL with 60" bucket and 60" mmm. Stopped by my dealer today to take one final look at the machine that would be delivered once the FEL came in. I gave it a good once over and noticed several scratches across the hood and a pretty good ding in the rear fender.

My question to all of you, would you ask the dealer to order another machine or just accept it the way it is? The way I look at it, I wouldn't buy a new car with scratches or dings in the doors......especially a $20,000 car!

Just looking at what others have experienced with their purchases and the routes you've taken.

Thanks for listening......
Swmpbgy1

I would ask them not to install the fel on that machine and tell them why.
they could order a new machine or not sell me one at all. there is no way i would accept it as you described. it would require a huge discount before i would even consider it. i like to install my own dents and scratches.

 

[BlacknTan]

When I bought my new machine it was flawless as a brand new machine should be....

I would not accept a machine in the condition that is described here...

 

[johnk]

If he's a good dealer he should make amends for the damages or order a new one. Paying new tractor price you should get a new tractor. If he can't deal on this little matter look for a new dealer.

 

[machmeter62]

This maybe a tough call! If the tractor was damaged in it's crate shipment; someone has to pick-up the tab? The question is; when and how did the damage occur? You may never get the true story? If it was damaged during assembly, I would consider another dealer, because there maybe more reckless damage below the surface. The dealer should have mentioned the issue, and offered you a compromised price also? It has been abused somewhere, and didn't leave the factory that way? The tractor may have partially fallen off the truck, etc? I wouldn't sign the dotted line till you had peace of mind!! Unless you are in an isolated area of tractor dealers; maybe a competitive price from another dealer would help? If you purchase "as is," you will be paying for it in resale value! Good luck on your decision.

 

[JerryG]

We all would much rather put the first dings and scratches on a new tractor ourselves. Are you going to be using the tractor as a tractor or just to mow the lawn? It does make a difference because if it going to be used for more than mowing, it will have scratches before long anyway. A tractor is different than a car. We all expect a car to sparkle even if it used for work. A working tractor can’t be kept scratch and ding free. Also is the ruckus worth being the last one in line if there is repair work to be done. These are all just thoughts. Some of them are the way it is everywhere whether they should be or not and some places most of them don’t happen, but some will. There have been members here that have had scratches when they went by their dealers looking before their new delivery, then when the tractor was delivered, the scratches were gone. Maybe your dealer will take care of them before it is delivered. I know when I worked a dealership; touch-up was the last thing before loading for delivery.

 

[The Gardener]

I am ready to sign on the dotted line for a new B3030 ... noticed several scratches across the hood and a pretty good ding in the rear fender.

I feel that you should definitely put your pen away. I would not sign for a new purchase unless the item looked factory new. Let them figure out how this happened. Let them fix the problem, and that may prompt them to investigate how it happened and why it happened.

You'll be helping all of us by holding Kubota to uncompromised standards with regards to a new purchase. And, you will be removing what I believe to be a long term distraction. I think you WILL see this damage every time you go to use the tractor. Knowing it is not of your own doing will be disapppointing because you already noticed the damage and you are already questioning how to respond.

My suggestion is that you do not sign until you receive a factory new tractor.

Sincerely,
The Gardener

 

[Bird]

When I bought my B2710, it was delivered shiny and new looking, but my brother had called the day before to tell me he was at the dealer watching them touch up the paint on the FEL they had just installed. Now I don't know, or care, how much touch up they had to do; it looked good when I got it and that's good enough for me.

 

[N80]

I've mentioned this before, but the tractor market that generated this web site is not the Ag, industrial or mega-farm market. It is largely a market of people buying small machines for non-commercial use. This is the same market that buys pick-up trucks with heated leather seats, power rear windows, chrome running boards and two-tone paint jobs. When these folks plunk down big bucks for little tractors with HST and air conditioned cabs, they are going to expect them to look shiny and new. And this is the market that definitely keeps Kubota, and probably even JD, solvent.

All I'm saying is that even though they are work machines, dealers need to get used to the fact that this type of customer is going to expect clean machines off the lot. Some of us will be pickier than others. I was not terribly picky but at the time, I wasn't all into this tractor stuff like I am now. If I was buying today, I'd expect it to be dent and scratch free, at least the tractor itself.

 

[hazmat]

Wow - can't believe how much y'all care about how purdy a new tractor is. My new B3030 has 7 hours on it now & let me tell you, already has a few scratches & dings. If you really want to see some dents & scratches, I can take some close ups of my 678 hour TC18.

Have the dealer touch it up for you if it makes you feel better. A new unit out of the crate probably has some cosmetic issues as well. I certainly wouldn't be demanding a multiple thousands of dollars discount, but then I buy my tractors to use, not look at (though I've been caught admiring it in the garage ).

 

[swmpbgy1]

Wow!

You guys have pretty much summed up exactly what I was feeling/considering. I've put a call into the dealership yesterday evening. Owner was out till today. He hasn't called me back yet, but when he does I'll be requesting a new "crated" 3030.

Thanks to all that have posted replies. I'll let you all know what happens......and yes, I'll post pix when the Beauty arrives.

Swmpbgy1

 

[kwolfe]

I am a cross between the others and hazmat. If I am paying new price, I want a new item. It should look like it did off the line. However, since this is a tractor, and chances are it is going to get scratched anyhow, I would look for a discount or extras thrown in for free. I would think that the dealer would rather give you a better deal than have to stock another item and spend the time to order and assemble another.

 

[dmartin88]

Hi to all!

My question to all of you, would you ask the dealer to order another machine or just accept it the way it is? The way I look at it, I wouldn't buy a new car with scratches or dings in the doors......especially a $20,000 car!


Swmpbgy1

If the problems are truly cosmetic, I'd point them out to the dealer and ask him what he thinks is fair compensation for taking it as is. Might be worth a healthy discount on an attachment or some other fair trade. I could live with a few scratches and would claim them as my own battle scars early on! You should see my BX22 with low hours!

 

[DUMBDOG]

Yesterday was a rain day so I stopped at the Honda motorcycle dealer who was in a new building that I had not seen yet. Was talking to the salesman who used to be a parts man for me many years ago. The subject of customers came up and he stated that most of the old bikers were not around any more and the new yuppie ones were for difficult to please and were very demanding.

Looking at some of the replies here, I can see where he is coming from. It is a tractor, a piece of equipment that will be used in the yard or whatever. It will be getting scratches. The ones that are on there can be touched up. There will be more put on by the buyer and there will be some on a new one in the crate that will be touched up.

As far as some of the replies with the tractors being over priced, what about the jobs that some of you hold that enables you to buy your over sized lot that requires something larger that a push mower to mow.

It is a tractor, a tool that enables you to get something done easier and faster than without it. It is not a work of art or something that you will put on display in you home. It is not a high end automobile that you will drive to impress the women.

Based on some of the problems that I have seen on this site with broken transmission cases or some of the questions regarding services, a lot of the people here have never seen a tractor before. Not that I have a problem with someone new to tractors and wanting to learn form the mistakes and experiences of others. It is this demanding attitude of perfection on the part of others. This is why our country has such a poor perception in other parts of the world.

 

[mjarrels]

The only dings and scrapes on my 5 year old orange tractor are on the loader bucket bottom!

mark

 

[Northland]

When my B7800 was delivered I noticed that they used nylon straps rather then chains to tie it down on the trailer. The salesman told me people don't like having their new tractors scraped up by the chains so they use only nylon straps.

My B7800 was in pristine shape; as I expected it to be since it was ordered in for me. I would have preferred a demo with low hours-at a $500 to $1000 discount.

 

[jrock]

When they deliverd my L39 there were a few scratches (Both grey paint and orange) I asked the dealer if they would "touch it up"? He said he would rather give me some cans of paint & let me do it. This was fine with me.
Like a Old Salt Neighbor told me... If you dont have any scratches/dings you need to quit driving it around and use the dam thing!
After you put a few on your machine, it wont bother you as much.
It cant hurt to bargain for something extra/discount...
Get what ya can, dont sweat the small stuff & enjoy your Bota!