You did the right thing and are not missing anything. I went to the root site and got this message. I would just try later and see if the site is back up. First time this has happened for me. It normally "works".
"Your website has been suspended!
The web hosting account that hosts this website has been blocked due to high bandwidth usage!
If you are the owner of this website, please login to your hosting Control Panel and order additional traffic quota.
If you are a visitor to this website, please access this page later."