Rear Finish Mower My problem with Titan Implement.....yep the made in America company

townsendwi · May 13, 2019

I ordered a Titan Implement 84" mower after research on the 6 blade setup and discussion with the dealer. I called Titan Implement to ask about customer feedback as my dealer had few sales in finish mowers. He sung its praises, told me about the incredible blade tip speed and zero negative feedback.

Pulled the trigger ordered one up at a pretty high price tag, I wanted American made on the mower for parts availability.

What showed up was a 3 blade 84" mower. It was set up before I saw it. Had the dealer lift so I could look underneath. Oops they sent the wrong mower I thought. Nope it is correct said the dealer must be new style showed me the bill from them. Premium 11007 84" 6 blade mower.

Titan after I asked them on Facebook what was up pushed back and said I must be looking for a different company (since retracted as they know it is from them now) Talked to a higher up there says we changed suppliers....oops

Oh and check the picture it is made in INDIA!!!!

ruffdog · May 13, 2019

Some of the pipeline pipe that was to be US made came from India and was said to be of questionable quality.

http://plainsjustice.org/files/Keystone_XL/Steel/Letter_re_TransCanada_Use_of_Substandard_Steel_2010-06-28.pdf

Liquidsilver · May 13, 2019

I think I'd refuse delivery on that one...

Ford850 · May 13, 2019

The Titan website and pdf documents available there still show 6 blade. They had time to change suppliers, order new product to their specs, build and ship from India, but still have the wrong info on the website. The website says "American Manufactured Implements & Attachments". I also noticed the serial number on your mower plate and another serial number just above that don't match.

ruffdog · May 13, 2019

False advertising and questionable labeling practices? Hmmmmm.

Wolfy · May 13, 2019

Unless they offer a substantial discount, I would not accept that mower.

townsendwi · May 13, 2019

I could hang it on the dealer. Titan Implement will do nothing, I talked to a Jonathan that supposedly is pretty high up the food chain.. I really like the company I bought the Branson from and need them for 6 years of warranty on the tractor

shooterdon · May 13, 2019

I always order with a credit card in case I get the run around. The CC company almost always sides with the customer.

kf4uda · May 14, 2019

I would have a serious problem with it. I looked up the mower on the website and it clearly says 6 blade. What is more of a problem with me is that their website clearly states "American Manufactured Implements & Attachments" with an American flag logo. This, to me, is 100% unquestionable false advertising.

TractorGuy · May 14, 2019

I see you registered just to bad mouth this company. I get that you are upset and it sounds like you may have good reason but I think some details have been left out.

Reading between the lines it would seem YOU asked your dealer to order this mower as part of a tractor package. If they are not a Titan dealer that kind of puts them on the spot. On the other hand if all is what it seems the Titan company is wrong and should make it right. Your dealer should make every effort to hold them to the fire on this. It sounds like they placed the order for you and what arrived is not what you requested. The model number on the tag you show does not match the model you said was on the invoice.

NO WAY under ANY circumstances would I leave the dealer with a mower I didn't want and use it. Tell them to hold it until the problem is resolved either by getting the mower you wanted or a full credit for the mower that was shipped. Just tell them flat out you won't accept it. The dealer cannot hold this against you.

Ironic their claim to fame is American Manufactured and they had their name and logo placed on a foreign made mower. Pretty sure there are laws against this.

Let us know how it turns out.