plowhog
Elite Member
- Joined
- Dec 8, 2015
- Messages
- 3,394
- Location
- North. NV, North. CA
- Tractor
- Massey 1710 / 1758, Ventrac 4500Y / TD9
Well I expect to use the grapple to lift brush piles (easy), small logs (ok), and large logs (oops!) For the large logs, I will just lift one end, then cut the log in half using a chain saw. Hopefully not cutting *me* or dropping the log on my leg!! Cut the logs down to manageable sizes, then grapple them.
I've become concerned about the responsiveness of Kubota dealers, or I should say non-responsiveness. I presented an exact configuration to a local dealer, and asked for a quote. No response. I called a few days later and heard again "he's not here right now." I left a VM asking for a quote. No call back, no response. I talked to a dealer that sells a different color tractor and that dealership is responsive and wants my business.
What is odd, is that this is the same experience I had with buying a SCUT. I was ready to buy a BX25, and gave an exact config for the tractor and asked for a quote. Kubota was the market leader, and although I looked at a Massey SCUT once I was concerned about going with a second-tier industry product like the Massey Ferguson brand. (no disrespect meant, second-tier based on sales volume.) The quote was for nothing fancy, a BX25, landscape rake, and box blade. Paying cash. Could not get a response. I bought my GC1710 Massey and it's been great.
Last week I called a different nearby Kubota dealer asking if they had a L6060 on the lot. "Yes we do, a cab model" I heard. I drove there and found it was one of the very narrow tractors, with a cab. Certainly not a L6060. The sales lady sent me out with the yard worker to look at it, and within 10 seconds I knew it was completely the wrong tractor. I went back to the counter, said it was the wrong tractor, and the sales lady said "sorry." Did not ask for my name, phone number, when I was looking to purchase, or, nothing. I asked at the counter to buy a 5/16 Grade 70 grab hook. The counter guy brought out a 5/16 red colored grab hook. I said "that's not Grade 70." He said "yes it is." Then he looked at the packaging and learned it is not.
Except for owning a Massey GC1710 SCUT for a year, I know little about tractors. As of now my lifetime hours on a tractor is 45. But I certainly know an L6060 from other models, and the difference between a gold grade 70 grab hook versus something else. I'm again looking at Massey-- this time their 1758 cab model. At least that dealer seems to know what he is doing?
My past work experience is running sales teams in a very competitive industry. I think Kubota corporate needs to hire me, or someone with similar experience, to kick some tail in their dealerships. Certainly I am not the only one getting this sort of experience. It's about to cost Kubota another tractor sale, most likely. Like the BX25, I had researched and came to the conclusion to buy a L6060, only to seemingly get left at the altar. More than once, I have felt that by entering a Kubota dealership I was interrupting their day and intruding on their space by showing up to ask questions leading to purchase of a tractor. Such as asking for a quote?
I've become concerned about the responsiveness of Kubota dealers, or I should say non-responsiveness. I presented an exact configuration to a local dealer, and asked for a quote. No response. I called a few days later and heard again "he's not here right now." I left a VM asking for a quote. No call back, no response. I talked to a dealer that sells a different color tractor and that dealership is responsive and wants my business.
What is odd, is that this is the same experience I had with buying a SCUT. I was ready to buy a BX25, and gave an exact config for the tractor and asked for a quote. Kubota was the market leader, and although I looked at a Massey SCUT once I was concerned about going with a second-tier industry product like the Massey Ferguson brand. (no disrespect meant, second-tier based on sales volume.) The quote was for nothing fancy, a BX25, landscape rake, and box blade. Paying cash. Could not get a response. I bought my GC1710 Massey and it's been great.
Last week I called a different nearby Kubota dealer asking if they had a L6060 on the lot. "Yes we do, a cab model" I heard. I drove there and found it was one of the very narrow tractors, with a cab. Certainly not a L6060. The sales lady sent me out with the yard worker to look at it, and within 10 seconds I knew it was completely the wrong tractor. I went back to the counter, said it was the wrong tractor, and the sales lady said "sorry." Did not ask for my name, phone number, when I was looking to purchase, or, nothing. I asked at the counter to buy a 5/16 Grade 70 grab hook. The counter guy brought out a 5/16 red colored grab hook. I said "that's not Grade 70." He said "yes it is." Then he looked at the packaging and learned it is not.
Except for owning a Massey GC1710 SCUT for a year, I know little about tractors. As of now my lifetime hours on a tractor is 45. But I certainly know an L6060 from other models, and the difference between a gold grade 70 grab hook versus something else. I'm again looking at Massey-- this time their 1758 cab model. At least that dealer seems to know what he is doing?
My past work experience is running sales teams in a very competitive industry. I think Kubota corporate needs to hire me, or someone with similar experience, to kick some tail in their dealerships. Certainly I am not the only one getting this sort of experience. It's about to cost Kubota another tractor sale, most likely. Like the BX25, I had researched and came to the conclusion to buy a L6060, only to seemingly get left at the altar. More than once, I have felt that by entering a Kubota dealership I was interrupting their day and intruding on their space by showing up to ask questions leading to purchase of a tractor. Such as asking for a quote?