Messick's

[tlbuser]

I recently sent this to Messick's and thought I would share my experience with this group.

Sir,
Recently I needed to purchase some parts for a Ford 1220 mower deck. I originally thought it was a 60” 914A (stamping on deck) and ordered a belt for such.
After receiving and attempting to install the belt, it became obvious something was wrong. I called and spoke with Jeff Lowe. Through our phone conversations and subsequent emails, Jeff was able to help me determine the correct parts needed and expedited them to where they needed to be. His courtliness and professionalism were an unexpected benefit to our transaction. He displayed a shining example of what customer service is supposed to be. People like Jeff are a true asset to any organization.
Please pass along my gratitude and thanks again for the wonderful assistance. I look forward to doing business with you again and heartily recommend others to avail themselves of an opportunity to be treated equally as well.

 

[Bob_Skurka]

I look forward to doing business with you again and heartily recommend others to avail themselves of an opportunity to be treated equally as well.

Neil Messick and I are freinds outside of TBN and on TBN. He has some very strong opinions about what is good quality, what is good design, what features are important, and also how to treat a customer. Their firm is first rate in every way that I can see. Thanks for confirming that with your post.

 

[MikePA]

I bought my tractor from Messick and buy all my parts there. I've bought in person (40 mile round trip), over the phone and over the Internet. No matter how you interact with them, they are first class.

 

[LarryRB]

again, I concur, buying from them 500 miles away and they still run circles around the local dealers, in knowledge of product, time to ship parts, and pricing to boot.,. Almost impossilbe to beat their business plan as executed. Too bad northern dealers won't at least look at how Messick operates,, if they did, they would sell machine, parts, service and a happy customer.. Something some new england dealers can't understand.

 

[MessickFarmEqu]

Thanks guys! Thats what we are here for.

 

[Doc_Bob]

I agree, wonderful service.
Bob

 

[thcri]

Neil,

How about putting up a shop someplace close to my area? Keep it up as I have never heard anything bad about Messicks. First class all the way, just way too far for me to drive and over the internet the freight would get me.


murph

 

[LarryRB]

Neil,
just way too far for me to drive and over the internet the freight would get me.
murph

call and find out, I get the oil and filter packs, including shipping and it still beats the local dealer costs for 500 miles distance.

 

[hazmat]

Well I just placed an order last night for some wheel studs and part of the adjustable three point side link (which I broke yesterday ) I'm looking forward to seeing how fast it all gets here as my tractor is out of comission. The three point hitch doesn't work so hot as a 2 point hitch.

If I had a welder, I could limp along - but I am currently shopping for new tractor, so it's best to not bring home another tool.

My local dealer is good, but it's a 45 minute ride each way and hard to get to after work before they close. They aren't really in the habit of shipping stuff, so I figured (based on the feedback here) I'd give Messicks a shot.

 

[hazmat]

My UPS package is out for delivery - should be there when I get home. Pretty darn fast considering they didn't have it in stock.