I think there is two sides to this post or the direction the post seems to be taking. One is service, the other is a little politically correct.
I have to say if you looked at my past posts, I tried to deal locally where I thought it would be easier to get serviced.
I called my closest, local dealer (15-20 miles away) for a quote 3 times over a one week period. I was given an apology on the second call and was told I would get the quote that day. NOTHING AGAIN. THIRD CALL I was told another person was doing Kubota sales and passed to another salesperson. CALLED A 4TH TIME GO to go OVER THE STORY OF WHAT I WANTED AGAIN and received a high quote after begging on this twenty minute call to just give me a number that wasn't $1000 higher on the
BX23 (not to mention $900 in taxes). The sales person said he had them in stock.
The sales person was argumentative, made comments like they mainly deal with builders. I'm a business person and had to calm this idiot down. I express I wanted to work with them since they were my closest local dealer, but felt it wasn't right they had a price $1000 over the other quotes. When I finally said I would have to seek another Kubota dealer and said I was writing to Kubota on the manner I was treated over a one period, he decided to match one of the quotes.
Two days ago I asked for a quote on a
B7610 just to compare with the
BX23 (last minute second quessing) and still have not received a call back. I actually drove to this dealership this week and happened to bump into the first sales person, who stated he had no
Bx23s in stock and gave the impression he could not be bothered. I'm sure the service would be the same. There is more to tell, but why bore you guys.
My gut said not to deal with these guys. Support works both ways. I decided to take the low price as insurance against the machine. As for tax support, I paid in excess of $100,000 in taxes last year between the Fed, State of CT, local home and property tax (which the local tax on my home has doubled in the last three years)(they just shut my childrens school because most of the public local public workers/officals just take care of themselves) CT sales tax is not included in the above fiqure.
Bottom line, $1900 save with lower price and no taxes that I can use toward accessories. Paying COD. Remember, support works both ways. The other CT dealer I tried to give business to was nice, not flexible and 45 to 1 hour away. The quy I'm buying from probably 1 1/2 hours away. The lowest quote I got was from the State of PA who sent me a PM after seeing my post.
Just received faxed invoice. This quy is great. Emailed to have dealer put in writing last night and received at 8:28 AM today.
BX23 T.L.B. $14,999
RIM Guard $125
Tooth bar w/installed $299
Rear Light $68
50 Hour Service package $100 (not sure if I can do better)
High Cap Alt Kit $175 (not sure if I'm going to buy this)
WOW..I feel better. Hey do I owe any of you guys for allowing me to get this off my chest.