etpm
Veteran Member
I'm pretty sure a lot of DIY folks here know about Grizzly tools. Their wood and metal lathes especially. Anyway, A few months ago Grizzly issued a recall on a few of their wood lathes. Apparently the tool rest or faceplate could come apart during use with the result being human body parts drawn into the work resulting in injuries. Or tools being drawn into the work which are then subsequently thrown out where they again contact those pesky body parts. Resulting again in injuries.
I have a G0462 lathe that I bought about 20 years ago. It has performed adequately and I have been happy with it. But the recall worried me. I like my intact body parts. Apparently enough people have been injured for Grizzly to issue a recall. So a few months ago I signed up for the recall. I expected nothing because I bought the lathe so long ago. But Grizzly came through. Not only did they give me replacement parts for a machine I bought around 20 years ago, the parts are excellent! Much higher quality than the original parts. Grizzly deserves kudos for their response to potentially faulty parts. They didn't lawyer their way out. According to the emails I received from Grizzly they had to make patterns so that they could cast new and better parts. Then the parts needed casting and machining. As far as I am concerned they stepped up to the plate and hit it out of the park.
I am a retired self employed machinist so I know a little about the obstacles Grizzly encountered. The new parts are better in many ways. The original faceplate was either a casting or a forging. It was then machined. And not very well. The new faceplate is machined from bar stock and is heavier. It also runs truer. The rest of the parts are heavier than the originals and the machining is better. The original tool rest support assembly rocked a bit on the lathe ways because the machining didn't result in flat surfaces. The replacement is flat and locks down rock solid.
So, I am very happy with Grizzly, they fixed a mistake and fixed it properly. It must have cost them a bunch of money but they did the right thing. Good for them.
Eric
I have a G0462 lathe that I bought about 20 years ago. It has performed adequately and I have been happy with it. But the recall worried me. I like my intact body parts. Apparently enough people have been injured for Grizzly to issue a recall. So a few months ago I signed up for the recall. I expected nothing because I bought the lathe so long ago. But Grizzly came through. Not only did they give me replacement parts for a machine I bought around 20 years ago, the parts are excellent! Much higher quality than the original parts. Grizzly deserves kudos for their response to potentially faulty parts. They didn't lawyer their way out. According to the emails I received from Grizzly they had to make patterns so that they could cast new and better parts. Then the parts needed casting and machining. As far as I am concerned they stepped up to the plate and hit it out of the park.
I am a retired self employed machinist so I know a little about the obstacles Grizzly encountered. The new parts are better in many ways. The original faceplate was either a casting or a forging. It was then machined. And not very well. The new faceplate is machined from bar stock and is heavier. It also runs truer. The rest of the parts are heavier than the originals and the machining is better. The original tool rest support assembly rocked a bit on the lathe ways because the machining didn't result in flat surfaces. The replacement is flat and locks down rock solid.
So, I am very happy with Grizzly, they fixed a mistake and fixed it properly. It must have cost them a bunch of money but they did the right thing. Good for them.
Eric