</font><font color="blue" class="small">( Meanwhile, GM people haul out comparison charts showing, for example, that a Chevrolet Malibu outdoes Toyota's Camry in just about every performance rating going, yet costs $2,640 less. Customers shrug their shoulders and keep on buying Camrys--their memories are long, and their motivation for returning to GM small )</font>
Actually peoples memories are too short...