redneckford
Platinum Member
no 2% for you!!!
FarmTrac Troubles
- Thread starter gamble77
- Start date
- Views: 580280
no 2% for you!!!
redlevel
Gold Member
All this is nice, but are we any nearer a resolution as to what is going to happen to all those blue tractors, many of which just sat through another 20 inches of rain?
redneckford
Platinum Member
Not until the customers get off their tail and go to raising HECK with the politicians-----so that they can get their 3 million dollars from less than zero ----then public opinion will force the media and "ALL" Textron's Friends to report the Truth!!! Have you filled out a complaint yet. Four complaints out of Four Thousand injuries will not get the ball rolling!!! Dealers (all 290+)have you contacted "every" customer personally that has a FarmTrac and ask them to file a complaint--- each and everyone of them has been injured they just may not know it yet. If they are not willing to stand up for themselves no one---- I mean no one can help!!!!!
SESS
Gold Member
I just spent several hours reading over all the 1263 posts regarding Farmtrac troubles. What a ride these last 7 months that the employees, dealers and customers have been on! Flippin shame this whole thing has been! 
I just spent several hours reading over all the 1263 posts regarding Farmtrac troubles. What a ride these last 7 months that the employees, dealers and customers have been on! Flippin shame this whole thing has been!
Did you notice, perhaps, that the person who started this thread was a JD dealer and that the Farmtrac dealers knew nothing of this until after his post? That is the real sad part. Everybody knew before us.
I take it back. The saddest part is that all you have to do during a work day is reread this thread. You need to be making plenty much sales.
SESS
Gold Member
Self punishment I guess is what you call it by re-reading this whole thread, but I was looking for a key or a piece of a puzzle to try and understand what is happening! I guess you can tell what kind of day I had when I re-read 1263 posts and was never interrupted during the whole time. Sale??? Like SELL something to MAKE money. Don't know what that is these days!!!!
But we do have a job in right now for warranty work. And of course that is UNPAID warranty work for a customer that lost his warranty on the tractor he bought 11/27/07 right before Farmtrac closed. Probably cost us a grand or so out of our pocket-BUT the customer will be happy!
That is the important thing these days-make your loyal customers happy. Not their fault so why punish them. We did fill out a FTC complaint when he came in!!!!!!!!!!!
But we do have a job in right now for warranty work. And of course that is UNPAID warranty work for a customer that lost his warranty on the tractor he bought 11/27/07 right before Farmtrac closed. Probably cost us a grand or so out of our pocket-BUT the customer will be happy!
That is the important thing these days-make your loyal customers happy. Not their fault so why punish them. We did fill out a FTC complaint when he came in!!!!!!!!!!!
Self punishment I guess is what you call it by re-reading this whole thread, but I was looking for a key or a piece of a puzzle to try and understand what is happening! I guess you can tell what kind of day I had when I re-read 1263 posts and was never interrupted during the whole time. Sale??? Like SELL something to MAKE money. Don't know what that is these days!!!!
But we do have a job in right now for warranty work. And of course that is UNPAID warranty work for a customer that lost his warranty on the tractor he bought 11/27/07 right before Farmtrac closed. Probably cost us a grand or so out of our pocket-BUT the customer will be happy!
That is the important thing these days-make your loyal customers happy. Not their fault so why punish them. We did fill out a FTC complaint when he came in!!!!!!!!!!!
How long can you survive without making sales and paying what Escorts should be paying? If something doesn't change quickly will there be anyone for your customer to turn to come spring?
SESS
Gold Member
We are taking it day by day, literally. Can't survive on an oil change here and there. Only thing that does is gives food money-doesnt even scratch the surface in an attempt to pay the bills.
I understand that this is a complicated situation that Farmtrac has credited, but it is not the employees, dealers or customers fault.
Escort, LS Cable and SAME need to step up to the plate and honor their product-plain and simple!!!!!!!!!! If they want people to EVER, EVER, EVER buy their product again, do the right thing and honor your warranties.
Then there is the floorplan company that wants me to pay on their tractors-of forget it, lets not even go there............!
I understand that this is a complicated situation that Farmtrac has credited, but it is not the employees, dealers or customers fault.
Escort, LS Cable and SAME need to step up to the plate and honor their product-plain and simple!!!!!!!!!! If they want people to EVER, EVER, EVER buy their product again, do the right thing and honor your warranties.
Then there is the floorplan company that wants me to pay on their tractors-of forget it, lets not even go there............!
Kal:
Your pro-customer position is one of high integrity. There are still consumers who value that virtue. Hope every one of them finds your store and spends money copious bucks there.
Without being a dark cloud, it seems honor is a vaporous core value in today's business. University classes include "business ethics" in their curriculums. What a towering oxymoron; nice in theory, devoid in practicum.
To expect FNA, Escorts and TFCs exec to about-face into legitimate, righteous business persons after the previous multiple bludgeonings they've inflicted... Well... what's the likelihood of it? What's the motivation for change?
--blueliner
RNF -- You mean I get no hugs from the Evil Empire Finance Corp? Didn't plan on it!
After I finish with a few things, it's a hands-on favorite to get worse.
--blueliner
SESS
Gold Member
I will go to my grave believing firmly "treat people the way you want to be treated". If the tables were turned and I was a customer, I would hope that my dealer could work through the situation with me. The values that we have our shop, keep people coming back. We are thankful for that! We know that we have gone the distance for our customers-we can lay our head down at night and know WE DID THE RIGHT THING. How many involved in this mess can say that? And if I had a million dollars to bet you-I would bet that the leaders in this whole fiasco have not gone without a pay check since Jan! I hope they sleep well! Enough of the soap box-warranty work calls.
Even though the Farmtrac tractors may scare the customer they can help to keep the dealer going by purchasing parts and accessories from the dealer who is dedicated enough to sacrifice for the customer. Most Farmtrac dealers sell after market parts and accessories. Most major line tractor dealers also sell after market parts also but some of them charge major line prices for the after market part. I bought a part last week from a major line dealer in order to see what the part looked like from the major line. When the part arrived it was an after market part with a price (not including freight) of $8.39 after my dealer discount. The trouble is I sell the aftermarket part for $4.77. You can support the Farmtrac dealers who are trying to keep their Farmtrac tractor customers going by buying aftermarkrt parts and probably save money to boot. I won't guess whether it's fraud or not to sell aftermarket parts as major line parts-- we'll leave that to investigative reporters.
Longtrman,
You forgot to mention the significant time necessary to call around and find the part -- an all-out effort to serve the customer.
--b
redneckford
Platinum Member
IF you think you have problems now go get yourself a major line and let them dictate everything to you and then try to pay your bills---- at least FarmTrac didn't charge you $4-%000 a month to have the sign out front. (They can call the fees what ever they want it is expensive every month)The tractor business is about making money----All those customers that you are doing all that work for free--- that will not fill out an official complaint ---what do you think they will do when you go out of business. They will drive down the street to the next tractor shop that charges a high price (in order to cover the big boys overhead) complain about how sorry you were to be "under capitalized" and how they didn't see how you could stay in business that long selling everything so "Cheap". (Give me that good deal but charge my neighbor enough to make a profit on both deals)The bottom line is no one really "Cares" if it ain't affecting them directly!!!!!!!!!!!!! Quit doing the warranty work for free---until someONE else steps up to the plate with money-- the manufacture is still in business send them a bill today and demand payment!!! You can not blame Textron for Escorts,Same and LG short comings. There is enough blame to go around. But quit working for free TODAY!!!!!!!!!!!! The customers will tell you that they appreciate it, but i challenge you to get two turkeys---prepare to raise them for Thanksgiving--- Feed one turkey corn and supplement and feed the other Turkey appreciation---see which one you will be eating on Thanksgiving Day!!!! A dead turkey ain't no good for no one except maybe TE----!!!!!!! An out of business turkey can not gobble (complain) so they think!!!!
redneckford
Platinum Member
Gustavo to the rescue-----Take all those tractors to the Gulf Coast and use them for evacuation vehicles. Sell'em to FEMA----- Like all those trailers in Hope ARK-----and now in DERIDDER Louisiana-----5000 and counting-----Must find the silver lining---good things MUST overcome bad planning---anyone see Brownie!!!!!! Did he go to work for Textron too?????
I have been getting more calls from governmental officials regarding my LTZ complaint. This is the biggest response so far. I was told the investigation on all fronts has begun. Textron will have to focus more time and energy on defending a legal position and not on their customers. I am sure they are banking on holding out longer then the LTZ people and the dealers can. This is surely what textron's lawyers are advising. What they are to slow to understand is that I talked with more dealers again today. Public opinion and the government investigation will cost them more in future sales than if they had just done the correct thing. There is a reason they keep asking the dealers to sign away their legal rights. How many textron employees will not have a job after they see how much this will really cost them?
Yes textron people, every time your company gets fined, sued or investigated someone gets fired. There has to be a scapegoat. Oh yes you have a long list of fines, suits and investigations. Most people in these complaint areas of the government know who Textron is, and I will help the list of people to grow.
WE HAVE PUBLIC OPINION ON OUR SIDE, THE RIGHT SIDE!
Please keep calling and better yet writing. Lets take them down not out of vengeance for their illegal acts but so that other dealers (Montana, McCormick, Cub) will not suffer from textrons wrongs!
Case
PS still very happy with my tractor & dealer!!!!
Yes textron people, every time your company gets fined, sued or investigated someone gets fired. There has to be a scapegoat. Oh yes you have a long list of fines, suits and investigations. Most people in these complaint areas of the government know who Textron is, and I will help the list of people to grow.
WE HAVE PUBLIC OPINION ON OUR SIDE, THE RIGHT SIDE!
Please keep calling and better yet writing. Lets take them down not out of vengeance for their illegal acts but so that other dealers (Montana, McCormick, Cub) will not suffer from textrons wrongs!
Case
PS still very happy with my tractor & dealer!!!!
Tim D
Bronze Member
I have read every page and every entry on this subject but I am confused as to who to complain to. I bought my FT cash outright and had nothing to do with the LTZ payments but I am still losing warranty and I need the rear axle seals replaced which will now be at my cost. Face it ladies and gentlemen, this has become a very greedy world that we live in with some saying I'm going to get what I can get and get out no matter the consequences to others. Eventually, the greedy get what is coming to them and the rest of us can laugh at their ignorance and greed.
sbrace
New member
I see Farmtrac updated and renewed their domain name. It had expired.
Scott
Visit AboutUs.org for more information about FARMTRAC.COM
AboutUs: FARMTRAC.COM
Registrant:
long Manufacturing
111 Fairview St
Tarboro, NC 27886
US
Domain Name: FARMTRAC.COM
Administrative Contact:
Webmaster webmaster@LONGAGRI.COM
Webmaster
Long Agribusiness
P.O. Box 1139
Tarboro, NC 27886
US
999 999 9999 fax: 999 999 9999
Technical Contact:
Myers, Jeff jeff@jeffmyers.com
P.O. Box 29
Townsville, NC 27584
US
252-972-9922 x 214 fax: 123 123 1234
Record expires on 18-Jun-2009.
Record created on 19-Jun-1998.
Database last updated on 28-Aug-2008 21:34:14 EDT.
Domain servers in listed order:
NS3.CATALOG.COM
NS2.CATALOG.COM
NS1.CATALOG.COM
Registry Status: clientTransferProhibited
See Underlying Registry Data
Scott
Visit AboutUs.org for more information about FARMTRAC.COM
AboutUs: FARMTRAC.COM
Registrant:
long Manufacturing
111 Fairview St
Tarboro, NC 27886
US
Domain Name: FARMTRAC.COM
Administrative Contact:
Webmaster webmaster@LONGAGRI.COM
Webmaster
Long Agribusiness
P.O. Box 1139
Tarboro, NC 27886
US
999 999 9999 fax: 999 999 9999
Technical Contact:
Myers, Jeff jeff@jeffmyers.com
P.O. Box 29
Townsville, NC 27584
US
252-972-9922 x 214 fax: 123 123 1234
Record expires on 18-Jun-2009.
Record created on 19-Jun-1998.
Database last updated on 28-Aug-2008 21:34:14 EDT.
Domain servers in listed order:
NS3.CATALOG.COM
NS2.CATALOG.COM
NS1.CATALOG.COM
Registry Status: clientTransferProhibited
See Underlying Registry Data
