Extend or not to extend:Warranty

[bironacad]

If I'd had 5 shop visits in 220 hours I'd be looking for a different tractor.

The thought has cross my mind, I still have four years on the payments though, lol. I noticed that NH has moved back to the HST, and beefed up the drive train warranty to five years. There are a lot of pluses with the tractor and when they get it sorted I will be more content. I have till the end of February to make up my mind and mostly it depends on the money at the end of the month. I appreciate the opinions shared.

 

[texasjohn]

Well, I'd be pretty disappointed for sure. I've got 1200 hrs on mine. No leaks or problems I didn't cause myself by my own stupidity (busted door).
I don't do the extended warranty thing, have won the bet so far on every item. In your case, your history is not good, guess it looks like a reasonable need even at that cost.

If I'd had 5 shop visits in 220 hours I'd be looking for a different tractor.

 

[kenmac]

That tractor must have been built on a monday after a bad weekend. My 30+ year old yanmar hasn't been to or in the shop since I've owned it about 8 yrs ( except for loader install)

 

[dave1949]

Any chance, given the service record of your tractor, that you can negotiate a reduced price, or time extension for the same price, on the extended warranty? Worth asking.

All, in all, it would be peace of mind to buy the warranty, and it could save you money, but I would feel like I shouldn't have to buy peace of mind for an expensive machine that is supposed to work.

 

[azbinder]

If it were me, I'd get the extended wty. Keep in mind that NH is bringing back some of the Shibaura built with a revised CVT. I think I'd talk to the dealer and see if there is anything that NH would do in reguards as to possibly trading in the "problem child". BTY, get the Premier.

 

[Carl_NH]

I'm with Dave on this too, the selling dealer makes a decent % on selling the certified warranty, and its not the dealer that takes the hit (for a claim) its the company and the dealer gets reimbursed for the repairs .

We extended our warranty an additional 5 years on a car with a lot of spendy stuff to repair even tho it's been reliable, and got three prices (same plan from three dealers) that were $3100, $3400 and $3900 - we went with the middle price from the original selling dealer at the end of the day.

I did this for several reasons, 1) a repair today on any major component - suspension, transmission is $2-4K, or a minor component is $600-1200 2) the car has been under bumper-bumper warranty since new, so for a prospective buyer there are no major issues that are hidden/not repaired 3) If we elect to sell it the warranty is transferable and in the end should bring more value to the unit.

I would buy it and if you use it, with the history you have had, I would probably trade it in 2 years if you can afford to, as having that may issues with a tractor doesn't bode well long term.

Carl

 

[bironacad]

I'm with Dave on this too, the selling dealer makes a decent % on selling the certified warranty, and its not the dealer that takes the hit (for a claim) its the company and the dealer gets reimbursed for the repairs .

We extended our warranty an additional 5 years on a car with a lot of spendy stuff to repair even tho it's been reliable, and got three prices (same plan from three dealers) that were $3100, $3400 and $3900 - we went with the middle price from the original selling dealer at the end of the day.

I did this for several reasons, 1) a repair today on any major component - suspension, transmission is $2-4K, or a minor component is $600-1200 2) the car has been under bumper-bumper warranty since new, so for a prospective buyer there are no major issues that are hidden/not repaired 3) If we elect to sell it the warranty is transferable and in the end should bring more value to the unit.

I would buy it and if you use it, with the history you have had, I would probably trade it in 2 years if you can afford to, as having that may issues with a tractor doesn't bode well long term.

Carl

I have never kept a car after it was dinged just the way I feel, I get the same feeling with the troubles with this tractor, however trading it in now is not and option but when it gets close to end of the extended warranty that definitely will be there to consider. You guys have convinced me to go for the warranty, thanks, I guess it was a no brainer so what does that say about me, lol.

 

[Tractor Seabee]

I got a letter that says I can extend my bumper to bumper warranty for three more years for $1407 , what is the consensus here?

I have a standing policy of not buying extended warranties (insurance) on any thing. Has saved me buco bucks in my 77 year life span. If my tractor transmission failed in 200 hrs, I would get rid of it not spend more big bucks. I have a 2011 BX 25 with 600+ hrs in less than 2 years and no problems. In fact with your experience I would question buying another NH.

Ron

 

[whistlepig]

I kind of got a hang up about extended warranties. It still just seems odd to me that someone wants me to pay them more money in case something I bought from them breaks. To me, it's almost an incentive for negative behavior. Asking extra money for an extended warranty when I buy something new, to me, is an admission from the seller that this product isn't going to last very long. But, then again, maybe I am just strange.

 

[dave1949]

I have a standing policy of not buying extended warranties (insurance) on any thing. Has saved me buco bucks in my 77 year life span. If my tractor transmission failed in 200 hrs, I would get rid of it not spend more big bucks. I have a 2011 BX 25 with 600+ hrs in less than 2 years and no problems. In fact with your experience I would question buying another NH.

Ron

That's one way of looking at it. Better than trying to guess which of the extended warranties will pay off and which won't. I believe you will come out ahead that way by quite a bit. I have bought a few extended warranties for expensive appliances that live in another state with my Mom, for reasons that make sense for my situation.

The case here is that the tractor has a known repair history and the OP is going to have to live with that for several years. He needs a strategy that will best minimize his cost of ownership over that time period. The cost of the warranty is less than legal fees, so that route doesn't look good really, unless it becomes an "on principle" thing and money comes in second, and you have time to waste and enjoy aggravation. It's a tough call IMO.

 

[bironacad]

If my tractor transmission failed in 200 hrs, I would get rid of it not spend more big bucks. I have a 2011 BX 25 with 600+ hrs in less than 2 years and no problems. In fact with your experience I would question buying another NH.

Ron

Well technically it is the electronics governing the transmission that have given the tractor the troubles the dealer has been pretty good at sending service out to my location which is an hour and half from them. I am now stuck with this tractor so it is a make do situation and hopefully they can straighten this out. Of the three hydraulic leaks only one stop me from working. I like the tractor cab's room, the ease in going back in forth with the lever but ya I would like less troubles for sure. I will run with this tractor till the end of the extended warranty and might go Orange after that if it is still not up to my doings, lol.

 

[nate57]

Some thing to consider - would the $1400 be more productive in getting a more reliable tractor?

 

[bironacad]

Some thing to consider - would the $1400 be more productive in getting a more reliable tractor?

I have it back from the dealer ( still under warranty) and they cleaned it up and she looks like new, lol. They said the RP (Release Pedal) code was from dirt under the pedal. They adjusted the tranny and cleaned it up and it seems to be working well.

After reading the manual again there may have been some operator errors on my part. Number one is that the tractor must be stopped before changing ranges. At the time of the error I had bumped the range selection from 1 to 3 while moving, and it was 6 F out. The other thing that I read is that when doing work the rpm should be bumped up to 12 or 13. I would do this when doing loader work but was not doing this for general running around. So for now it is working well and I will continue to monitor the deal. Both times that I had troubles though it was right cold. Also in the manual it states that the hydraulic fluids for cold weather operation can be change for a lower viscosity fluid. The hydraulic fluid is also the tranny fluid. So I will let it warm up, keep the rpms up when working and change ranges as ordered, go figure. If it happens again I will add to this thread.

nate57
The tractor is very nice to operate, I am new to a non geared tractor and there has been a learning curve. I did do an addition which pushed the tractor over it's recommended specs, which is in my nature this probably lead to the hydraulic leaks. I feel now most of the kinks are out and I am now leaning to not extending the warranty. Nate57 $1400 would not cover a light weight grapple let alone a new cab tractor, lol.

Thanks and I may not win by not taking the extended warranty and if so I will let you know.

 

[john_bud]

Well, if it was a Kubota.... it wouldn't be needed, but as you have some other brand....





Just yank'n your chain! Given that ex-warranty is a VERY high profit product that
tells me they aren't needed. But I have my own tools and a heated shop, should that
ever be required so no fear. In 12 years, the Kubota has been to the dealer once for a
blown out HST filter when 3mo old at -20F. It blew out while idling to warm up as the
manual instructs. Kubota has redesigned the filter at least 2-3 times and the current
one is vastly heavier than the original.


Personally, I'd save the 1500 bucks, but if it makes you feel more comfortable, then
it is your money ... spend it on what you want! And have a Merry Christmas!

 

[mjaybee]

Below my avatar it says Boomer 3045/2010 so it will be two years this February 24th. They have been out five times in the two years that I have had it. I have 220? hours on it. Three times for hydraulic leaks twice for transmission not engaging.

Quick attach FEL and Forks
Cab
Six foot Woods Snow Blower
Six foot Bush Hog
BX 42 Wallenstein Chipper
Wallenstein Three point splitter
Ten cubic foot three point cement mixer
Wood BH 80X backhoe with mechanical thumb
Hydraulic top link
I use it to maintain the property of 35.5 acres snow removal in the winter and whatever comes up in the summer.

I don't know how it works in Cananda, but in California (and the US) your tractor could be a candidate for the Lemon Law. Something to check into if Canada has one.

 

[bironacad]

Well, if it was a Kubota.... it wouldn't be needed, but as you have some other brand....







Just yank'n your chain! Given that ex-warranty is a VERY high profit product that
tells me they aren't needed.

Personally, I'd save the 1500 bucks, but if it makes you feel more comfortable, then
it is your money ... spend it on what you want! And have a Merry Christmas!

A box blade and a grapple are on the wish list and yes the close to $1500 would go a long way to the grapple at least

 

[MFRED]

I don't know how it works in Cananda, but in California (and the US) your tractor could be a candidate for the Lemon Law. Something to check into if Canada has one.

Most states lemon laws don't cover tractors. I'm pretty sure the machine has to be back in for the same problem without resolve to be considered for lawful action. Most manufactures just buy back a machine if it give too much trouble.
Doesn't sound like that is the case on this one. A few minor issues with more of an aggrevation. Probably as stated, some operator caused that with the right explanation wont happen again.

 

[MF1433V]

I don't know how it works in Cananda, but in California (and the US) your tractor could be a candidate for the Lemon Law. Something to check into if Canada has one.

Everything is subject to a lemon law in CA...half the residents qualify as "Lemons"