It is a sad state of affairs really. The old toaster has this habit of not shutting off, plus because I mainly toast sourdough pieces that are too long- thought it time for an upgrade to a long slot model. With my cup of joe and a laptop found this is a rabbit hole and there ain't nothin' shiny at the bottom. Look at what folks ***** review and as you read on it either toasts half the bread, won't eject the toast after a week or start on fire. Good grief Charlie Brown!