Dodge warranty issues

[RollTideRam]

I have a 01 Dodge 2500 ctd. Over the weekend I started getting a "dead pedal". I checked the codes and it said 0216 Injection pump. An aftermarket rebuit unit is 1k, probably higher from Dodge. I was reading my owners manual and saw the Cummins engine warranty was 5year 100K miles. The kicker is on page 12 where is says the cummins equipped truck warranty begins after the 3/36 warranty ends. I only have about 88k on the truck, but the dealer says I'm out of warranty, my book says i'm good till 09. I called Dodge and they are trying to wiggle out of this. I have heard others say that warranty books from 99-01 say this, and I think even newer trucks say the same thing. Anyone else read this? JC

 

[dgl24087]

I think the date of warranty activation, in this case 2001, begins for both the Dodge and Cummins warranties. Chrysler warrants 3/36, then Cummins picks up the balance to a total of 5/100.

 

[DieselPower]

Yep, your out of warranty. I know a couple of people that have been through this before. Both warranty's started when you purchased the truck. The Cummins warranty is just longer than the bumper to bumper warranty.

I would take the truck to either a Cummins dealership or to a shop that specializes in injection pumps and let them take a look at it. They may be able to repair the pump or rebuild it for less than the cost of a recon unit and labor.

 

[InlineDieselFan]

A second to what DieselPower said. You are out of luck, and take it to either Cummins or another diesel specialty shop. avoid the dealer they will be very exspensive and depending on the dealer they may just have a parts changer person not a real diesel mechanic incase it is something else.

steve

 

[thatguy]

Im sorry to hear you have problems.. I have an '02 CTD with about 50k on it and hope I dont run into that problem but only time will tell..

You may want to check out the the 'dieseltruckresource.com' forums for some additional help..

good luck

Brian

 

[firedog]

I would certainly check with the dealer. Mine (engine) was warrantied up to the 100K. I just replaced the injector pump last month. (215K miles)

Check with Midwest fuel injection: Diesel performance parts and accessories. Diesel injectors, pumps, filters, kits, additive, gauges and apparel.

 

[BTI]

If you have a 24v Cummins it's a good idea to monitor your fuel pressures.
Even if you just use something like this.
Low Fuel Pressure Light

BTI

 

[Dave Shepard]

I second monitoring your fuel pressure. If the stock lift pump (LP) was better, there would be very few burned up VP44s. A P0216 code means you need a new pump, my truck is sidelined at the moment with a bad pump, among other things. Another "Death Code" is P1693. I would avoid the dealer, they will most likely be 2-4 more money.


Dave

 

[firedog]

True on the lift pump..
Changing out the VP44 isn't a hard job at all if you're up to it. I went ahead and changed out the injectors while I was at it. One thing I found was the flex lines (plastic) where the steel lines connect to the tank module were kinked.

Dave & BTI are right, keeping an eye on the pressure will save your injector pump if the lift pump fails.

 

[RollTideRam]

I put in a fuel pressure guage a few months after I got the truck. Have been running 11 psi on original lift pump. I thought only low fuel pressure was the killer of vp44. Apparently there are a couple more ways it can die. Have any of you read the warranty book? It plainly says the Cummins warranty BEGINS at the end of the 3/36 warranty. I asked Dodge why it is worded this way if it does not mean this and got no answer. Looks like they would change their wording. JC

 

[Tig]

Have any of you read the warranty book? It plainly says the Cummins warranty BEGINS at the end of the 3/36 warranty.JC

Send a letter to Dodge. From what you have found it seems like they misled you. If you want to pursue this do everything in writing.

 

[Dave Shepard]

What other ways are there? All of the ones I know of are due to the pump overheating due to low fuel pressure. 70% of the fuel pumped to the VP is for cooling and recirculated to the tank. When the LP fails, the VP can still pull enough fuel to run fine, until it overheats and fries the electronics in the pump.


Dave

 

[RollTideRam]

I read some stuff on bluechipdiesel.com about the pump, of course they are selling a rebuilt pump of their own. JC

 

[BTI]

Something else that kills them is extended idling , and running low on fuel in the tank in general.
Fresh filters more often than needed. Alot of guys upgrade to a pusher pump.
It could have just been it's time to go too.
A buddy of mine lost his first LP and IP at 36500 miles.....

Sorry about your luck Rolltide......
Can't wait to get a rearend back in mine and get it back on the road!!

BTI

 

[LarryRB]

I had a few Dodge diesels, Are you sure it isn't your lift pump vs injection pump?

 

[BTI]

Code 0216

A new LP may help it last longer.
I was at a well known (in these parts) Cummins tuner's place a while back....
A guy came in with the same issue, he told the guy to run a quart of trans fluid with his fuel.
Said it had helped quite a few that he had run longer.
Dunno......
Mine are both 12 valves, I run additive.

BTI

 

[RollTideRam]

I had a few Dodge diesels, Are you sure it isn't your lift pump vs injection pump?

I hope running 11psi down the road and 9psi loaded up hill, the lift pump is okay. The in the tank pump that Dodge now installs, runs around 5psi. JC

 

[BTI]

Rolltide...that pretty well narrows it down.....
Bummer Dude.

BTI

 

[R_Walter]

Lots of good advice here. It does seem you are out of warranty.

As others have suggested, gain an intimate knowledge of several of the Cummins Dodge web sites and ask for some help.

Here's another:
Diesel Ram Forums: Viewing list of forums

 

[rback33]

Send a letter to Dodge. From what you have found it seems like they misled you. If you want to pursue this do everything in writing.

This makes no sense to me. No one on the planet would set warranties up to run consecutively rather than concurrently unless it was an extended warranty and those are completely different. He never got to the 100k, but the 5 years is up. I am likely to run out of years before I run out of miles myself.