Delta customer service???

[MikePA]

I agree, very poor customer service on Delta's part. I'd bet Delta Tools Help Desk (an oxymoron) are being evaluated on how long it takes to close a call. They should have been much more polite as well as done the translation. They could take lessons from Green Mountain Coffee! /w3tcompact/icons/smile.gif

 

[Anonymous Poster]

Peter...

Couple other things you can try...

Like a Home Depot plumbing dept. with flexible reducers {sewage pipes}

and the roofing dept for assorted rubber boots...

one last thing... Sears, I believe has adaptors for their dust/vacuum collection system...

Good luck...

 

[Boondox]

Thanks. I'll probably take the hood to a woodstove shop and see if a stovepipe reducer fits.

 

[Boondox]

Re: Delta responds

Delta tech finally returned my calls and told me it was a known design issue, that they don't make a part that fits, and they have no idea why I was sold that part in the first place.

I think I'll turn all the info over to The Wife and let her battle for a refund. She's much meaner! /w3tcompact/icons/shocked.gif

Pete

 

[DrDan]

Re: Delta responds

Pete save yourself lots of problems... Go to a heating contractor that makes ductwork. They can make you anyhting. I am going through the same deal right now. Plumbing the dust extractor and cyclone in the new shop. I used to be happy with 4" flex plastic pipe then I bought the book on the topic. Going all metal 5" with reducing wyes to 4" for the machines. Try to never have anymore bend than a 45 - hence the wyes and the metal has the best flow. Imagine the turbulence in a corrogated pipe. I have the Jet 15" Planer and it is a good one. Just got a Powermatic 66 Saw and it is pretty sweet to.

DrDan
DrDan