Customer service

JCar · Nov 7, 2005

Just wanted to let everyone know that I have been in contact with Branson about some of your issues and this forum and how important it is, I have been told that they are going to have someone start monitoring this site to help address your problems, so lets give them a chance and see if it helps. Jason

rameye · Nov 8, 2005

Wow Jason!

That would be terrific! Hope it happens soon!

I would ask that they help myself and GEB put an end to the cold start problems many of us (if not all to some degree) have been experiencing.

Thats my only complaint..otherwise I'm a happy camper.

ram

BobQ · Nov 8, 2005

I just got a 4720!! Should I expect the cold start issue? And what should I do about it, if so?

Bob

SHIFTY · Nov 9, 2005

Bob
It should not be an issue,The early ones had a shorter glow plug timer. The new units have been fine. In the cold weather it will smoke and sputter for a very short time then clear up , It is very common with the Tier2 emissions engines.
With diesel You should also add Diesel anti-gel in the winter months, Some guys also add 40% Kerosene for working in the Teens and colder,You must use anti-gel with Kerosene to improve the lubercation properties.Good luck

LincTex · Oct 19, 2016

JCar said:
Just wanted to let everyone know that I have been in contact with Branson about some of your issues and this forum and how important it is, I have been told that they are going to have someone start monitoring this site to help address your problems, so lets give them a chance and see if it helps. Jason

It would be incredible if they actually did this.

Consistently, I mean......