Cost of pickup and delivery for warranty work
- Thread starter Doc_Bob
- Start date
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stevenf
Platinum Member
DOC_BOB, I was quoted $150 to transport mine it is a M9000 Kubota 90hp, so a good sized utility tractor. The dealer is 16 miles away and I can make the drive one way on the tractor in just under 2 hours. I'm don't make $40 an hour so I make the drive it cost me a little wear and tear and about a gallon of fuel since its under a light load when I travel the interstate.
Steve
Steve
If I remember correctly, my dealer quoted me $1.25 per loaded mile to pick up my tractor for the 50 hour service. I'm about 25 miles from the dealer and he said it'd be about $60 ($30 each way) to pick it up and deliver it back. This was about a month ago when I started budgeting for my 50 hour service. I still haven't had it done (meter's at ~42 hours), so I can't tell you what I paid, just what I was quoted.
Hope this helps,
BR
Hope this helps,
BR
tom30519
Silver Member
- Joined
- Dec 22, 2005
- Messages
- 107
- Location
- Southeast Quebec
- Tractor
- JD 4520, IH B414D (1966), Kubota B1750HST
Huh. I'm surprised that everyone seems to accept that paying the transport for warranty work is normal. Is this really the case in the US?
My John Deere dealer (in Quebec) is 40 miles away. One of the things the service manager pointed out at delivery time is that the dealer picks up and delivers the tractor for all warranty work at no charge to me.
Tom.
My John Deere dealer (in Quebec) is 40 miles away. One of the things the service manager pointed out at delivery time is that the dealer picks up and delivers the tractor for all warranty work at no charge to me.
Tom.
Cliff_Johns
Elite Member
My JD dealer (IL) does free pick up and delivery for warrenty work. They are 25 or 30 miles away.
I actually did have a warrenty problem (PTO lever was very hard to move) and they just sent a truck and fixed it right at my house right quick.
Cliff
I actually did have a warrenty problem (PTO lever was very hard to move) and they just sent a truck and fixed it right at my house right quick.
Cliff
</font><font color="blue" class="small">( I am new to tractors. Warranty work does not include pickup and delivery of tractor. Do folks get charged by the mile? Size of tractors? )</font> My MF dealer would have charged me for pickup and delivery for the 50 hour maintenance. I didn't get a quote on the transport charges. Probably would have tried to borrow a friends trailer if it had to get it there. However, had a problem with the BH subframe that was covered under warranty including the transport so I had him do the 50 hour while it was there (only 40 hours on my MF1540)
</font><font color="blue" class="small">( DOC_BOB, I was quoted $150 to transport mine it is a M9000 Kubota 90hp, so a good sized utility tractor. The dealer is 16 miles away and I can make the drive one way on the tractor in just under 2 hours. I'm don't make $40 an hour so I make the drive it cost me a little wear and tear and about a gallon of fuel since its under a light load when I travel the interstate.
Steve )</font>
I have thought about taking the Interstate /forums/images/graemlins/smile.gif, but I only drive at night, and with all the bugs coming out, I have not had time to install the windshield!
Bob
Steve )</font>
I have thought about taking the Interstate /forums/images/graemlins/smile.gif, but I only drive at night, and with all the bugs coming out, I have not had time to install the windshield!
Bob
</font><font color="blue" class="small">( My JD dealer (IL) does free pick up and delivery for warrenty work. They are 25 or 30 miles away.
I actually did have a warrenty problem (PTO lever was very hard to move) and they just sent a truck and fixed it right at my house right quick.
Cliff
)</font>
From reading the Kubota warranty, they make a point of stating that they do not pay for pickup and delivery for warranty work.
Bob
PS I have not purchased a tractor yet.
I actually did have a warrenty problem (PTO lever was very hard to move) and they just sent a truck and fixed it right at my house right quick.
Cliff
)</font>
From reading the Kubota warranty, they make a point of stating that they do not pay for pickup and delivery for warranty work.
Bob
PS I have not purchased a tractor yet.
N80
Super Member
My Kubota L4400 had a hydraulic leak around the rear remote where it attached to the tranny. I called the dealer and they did not have a field service unit at all and did not pay for pick up for warranty work. And my tractor lives about 50 miles from the dealer. It was going to cost over $150 for them to do it. I borrowed a trailer to get it there but then had to rent one to pick it up. That cost $75. Add the cost of gas in a guzzling pick-up and I'd say I spent around $100 due to an installation mistake by the dealer.
However, when I bought the tractor they waived the delivery fee and as mentioned, I was three counties away. They are a good dealership and at this point I'd say we were even.
I did my 50 hour service myself.
However, when I bought the tractor they waived the delivery fee and as mentioned, I was three counties away. They are a good dealership and at this point I'd say we were even.
I did my 50 hour service myself.
Bob_Skurka
Super Member
- Joined
- Jul 1, 2003
- Messages
- 7,615
</font><font color="blue" class="small">( From reading the Kubota warranty, they make a point of stating that they do not pay for pickup and delivery for warranty work.
Bob
PS I have not purchased a tractor yet. )</font>
THE DEALER HAS THE CHOICE OF WHAT THEY WANT TO OFFER, the factory does not require it, but many dealers will provide pick-up/delivery as part of their package of services. A dealer who offers 'free pick-up/delivery' during the warrenty period is probably going to charge a bit more than a dealer that does not offer this service. If the tractor is trouble free, then the dealer makes a bit more profit because his labor costs are eliminated. If there are problems with the tractor then the dealer probably covers SOME of his costs by charging up front for the service by building a little bit more into the price.
My general feeling on pricing tractors is that the 'best deal' is not always the cheapest price. To me, a quality dealer who provides me good service is going to win my loyalty. I see people who go 300 miles to get their tractor, but then they have to buy a trailer and upgrade their truck and so on . . . all to save $500 or $1000 on their tractor. Heck, they spent way more than that on the trailer!!!
Bob
PS I have not purchased a tractor yet. )</font>
THE DEALER HAS THE CHOICE OF WHAT THEY WANT TO OFFER, the factory does not require it, but many dealers will provide pick-up/delivery as part of their package of services. A dealer who offers 'free pick-up/delivery' during the warrenty period is probably going to charge a bit more than a dealer that does not offer this service. If the tractor is trouble free, then the dealer makes a bit more profit because his labor costs are eliminated. If there are problems with the tractor then the dealer probably covers SOME of his costs by charging up front for the service by building a little bit more into the price.
My general feeling on pricing tractors is that the 'best deal' is not always the cheapest price. To me, a quality dealer who provides me good service is going to win my loyalty. I see people who go 300 miles to get their tractor, but then they have to buy a trailer and upgrade their truck and so on . . . all to save $500 or $1000 on their tractor. Heck, they spent way more than that on the trailer!!!
George2615
Super Member
Most dealers would charge by the mile. (Especially at todays fuel prices). I haul my tractor to various property I own so I have a trailer. I have lots of uses for a trailer besides hauling the tractor. I also haul other peoples tractors, vehicles, or whatever they want moved locally for a few $. Maybe you have someone near you who can do the same. See what your dealer will charge you for round trip then ask your friends who has a trailer and wants to make a few $
</font><font color="blue" class="small">( Most dealers would charge by the mile. (Especially at todays fuel prices). I haul my tractor to various property I own so I have a trailer. I have lots of uses for a trailer besides hauling the tractor. I also haul other peoples tractors, vehicles, or whatever they want moved locally for a few $. Maybe you have someone near you who can do the same. See what your dealer will charge you for round trip then ask your friends who has a trailer and wants to make a few $ )</font>
I will ask my neighbor what he will charge. I assume, since he can move a TC40DA, that he can move a TC55D, which only weighs 700# more????
I will ask my neighbor what he will charge. I assume, since he can move a TC40DA, that he can move a TC55D, which only weighs 700# more????
</font><font color="blue" class="small">( </font><font color="blueclass=small">( From reading the Kubota warranty, they make a point of stating that they do not pay for pickup and delivery for warranty work.
Bob
PS I have not purchased a tractor yet. )</font>
THE DEALER HAS THE CHOICE OF WHAT THEY WANT TO OFFER, the factory does not require it, but many dealers will provide pick-up/delivery as part of their package of services. A dealer who offers 'free pick-up/delivery' during the warrenty period is probably going to charge a bit more than a dealer that does not offer this service. If the tractor is trouble free, then the dealer makes a bit more profit because his labor costs are eliminated. If there are problems with the tractor then the dealer probably covers SOME of his costs by charging up front for the service by building a little bit more into the price.
My general feeling on pricing tractors is that the 'best deal' is not always the cheapest price. To me, a quality dealer who provides me good service is going to win my loyalty. I see people who go 300 miles to get their tractor, but then they have to buy a trailer and upgrade their truck and so on . . . all to save $500 or $1000 on their tractor. Heck, they spent way more than that on the trailer!!!
)</font>
Very good point that the dealer is what really matters in the purchase of a tractor. I have heard this same thing over and over. I will pay attention.
Bob
Bob
PS I have not purchased a tractor yet. )</font>
THE DEALER HAS THE CHOICE OF WHAT THEY WANT TO OFFER, the factory does not require it, but many dealers will provide pick-up/delivery as part of their package of services. A dealer who offers 'free pick-up/delivery' during the warrenty period is probably going to charge a bit more than a dealer that does not offer this service. If the tractor is trouble free, then the dealer makes a bit more profit because his labor costs are eliminated. If there are problems with the tractor then the dealer probably covers SOME of his costs by charging up front for the service by building a little bit more into the price.
My general feeling on pricing tractors is that the 'best deal' is not always the cheapest price. To me, a quality dealer who provides me good service is going to win my loyalty. I see people who go 300 miles to get their tractor, but then they have to buy a trailer and upgrade their truck and so on . . . all to save $500 or $1000 on their tractor. Heck, they spent way more than that on the trailer!!!
)</font>
Very good point that the dealer is what really matters in the purchase of a tractor. I have heard this same thing over and over. I will pay attention.
Bob
Soundguy
Old Timer
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- Mar 11, 2002
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This was'nt warranty work mind you, but i just had my tractor in for service. Dealer picked up my NH 7610s ( 95 hp tractor ) and dropped it off for 100$. it was a 30 mile trip each way.
They use the same truck and trailer whether they deliver a tractor the size of mine.. or a tc18 .. etc..
Soundguy
They use the same truck and trailer whether they deliver a tractor the size of mine.. or a tc18 .. etc..
Soundguy
After you negotiate the price on the tractor, negotiate the transportation for service and/or warranty work -
My dealer charged me 0 for p/u and delivery for warranty issues. I did not even have to negotiate this either -
I guess I am lucky to have a good dealer, as my tractor is about 20 mi. from dealer.
My dealer charged me 0 for p/u and delivery for warranty issues. I did not even have to negotiate this either -
I guess I am lucky to have a good dealer, as my tractor is about 20 mi. from dealer.
HappyCPE
Gold Member
My dealer charges $190 round trip for a 22 mile ride, but only if I need service or non-warrantee work. If something is broken under the guarantee then it rides free. For minor stuff they have sent a guy out to the farm but the fancy "mobile service truck" only does the lawn and garden tractors, i.e. gas. I think the $4+ per mile is a lot but everything is expensive in NJ.
