CK25 vs CK30 Buyer!

[bluechip]

I recieved a Fax today from Kioti, addressed to all dealers, stating that the problem has been reported to them and that engineering is working on a solution and that they will advise us when that is ready. The Fax indicated that no failures of these loaders have been reported. Becky's post about engineers visiting thier facility seem to confirm that Kioti is in fact responding, to this issue. I personally have no reason to doubt that they will handle this situation properly...given reasonable time. My point is they are communicating with the dealers. The information is now also in the dealer only portion of the Kioti website, as are all service bullitens, marketing programs etc.

 

[bluechip]

I recieved a Fax today from Kioti, addressed to all dealers, stating that the problem has been reported to them and that engineering is working on a solution and that they will advise us when that is ready. The Fax indicated that no failures of these loaders have been reported. Becky's post about engineers visiting thier facility seem to confirm that Kioti is in fact responding, to this issue. I personally have no reason to doubt that they will handle this situation properly...given reasonable time. My point is they are communicating with the dealers. The information is now also in the dealer only portion of the Kioti website, as are all service bullitens, marketing programs etc.

 

[IslandTractor]

<font color="blue"> I recieved a Fax today from Kioti, addressed to all dealers </font>

I sincerely hope this is the end of this whole bruhaha. Looks like they have heard the complaints and are responding appropritately. Obviously Kioti still needs to come through with the appropriate repair but it finally looks like they understand that there is more to running a tractor company than just engineering, manufacturing and sales. I do hope the leaders of the company will give more attention to early communication in the future. The nature of business in the internet era simply demands different timelines and priorities over how things happened in the good ole days. Three cheers for whoever it was at Kioti that finally decided to fax the dealers.

Now, let's get back on our tractors and get some seat time rather than spending our days at the keyboard. /forums/images/graemlins/cool.gif

 

[IslandTractor]

<font color="blue"> I recieved a Fax today from Kioti, addressed to all dealers </font>

I sincerely hope this is the end of this whole bruhaha. Looks like they have heard the complaints and are responding appropritately. Obviously Kioti still needs to come through with the appropriate repair but it finally looks like they understand that there is more to running a tractor company than just engineering, manufacturing and sales. I do hope the leaders of the company will give more attention to early communication in the future. The nature of business in the internet era simply demands different timelines and priorities over how things happened in the good ole days. Three cheers for whoever it was at Kioti that finally decided to fax the dealers.

Now, let's get back on our tractors and get some seat time rather than spending our days at the keyboard. /forums/images/graemlins/cool.gif