mpsmith60
Silver Member
Does BXpanded stand behind their products? Yes they do! (At least for me.) This is the second one that I have owned. I was very pleased with it until it broke while I was digging a trench for a gutter drain pipe in the back of my new shop. (See pictures below.) To be fair, I was digging up a lot of rock, but this kind of failure surprised me. I sent an email to BXpanded with a few pictures of the failure. A couple of days later they contacted me saying they would send me a new one after I shipped the broken one back. I did and they did indeed ship me the replacement as promised. I installed the replacement and am living happily ever after - so far.
For anyone considering getting one, the video below chronicles the break, the replacement, and how it works.
Time will tell if this one will hold up, but at least they stood behind their product! That says a lot.
For anyone considering getting one, the video below chronicles the break, the replacement, and how it works.
Time will tell if this one will hold up, but at least they stood behind their product! That says a lot.