Diggin It
Super Star Member
I'm now in the process of shutting down my third local bank account. The first just flat out lied more than once. One person would tell me something when I asked how to do something and when I went to follow through, another person would tell me 'no, that isn't true, we don't do that'. The second applied hidden fees. They refused to disclose them openly, or even in their published fee schedules. You didn't see them until you were logged in and went to complete a certain task like a transfer. Then, and only then would you see that you would be charged. Repeated complaints yielded nothing, not even an admission of the error.
Now, this third one openly states they don't really care about what customers want and don't care if they leave. Also found out they share account information with third parties.
I've used Chase, USAA, CitiBank and Synchrony among others and while they all have their faults, you can usually work with them. But these local fools just don't care. And don't talk to me about Credit Unions either. I've looked at them and their fees, rates and account conditions are ridiculous.
Now, this third one openly states they don't really care about what customers want and don't care if they leave. Also found out they share account information with third parties.
I've used Chase, USAA, CitiBank and Synchrony among others and while they all have their faults, you can usually work with them. But these local fools just don't care. And don't talk to me about Credit Unions either. I've looked at them and their fees, rates and account conditions are ridiculous.