Any experience with partsandservice website?

rongofish · Dec 15, 2006

Anyone had any experience ordering parts from partandservice which is a front for Richter Equipment in Markham, Ontario? I ordered some parts for my Yanmar, received a confirmation, and now haven't heard anything for about 25 days. No one answers my emails. Don't know if they are still in business or not.

kenmac · Dec 15, 2006

order your parts from dealers that support this forum & you won't have any problems

rongofish · Dec 15, 2006

Unfortunately, these sites didn't have the parts lists available to help me figure out what I needed.

California · Dec 15, 2006

It looks like they have nearly completed a closeout sale. Their list shows a bulk lot of Yanmar parts offered at $5,000, and flags the lot 'sold'.

Richter Equipment - Inventory Liquidation

Note the URL for that site is Buynet.com, which I found via
All com 113701-114000

kenmac · Dec 15, 2006

rongofish said:
Unfortunately, these sites didn't have the parts lists avaiable to help me figure out what I needed.

what part did you need ?

rongofish · Dec 16, 2006

I needed several parts in the governor area for my Yanmar YM155D but until I'm sure the order is not being filled, I don't want to place another order.

rongofish · Dec 16, 2006

I noticed the liquidation sale also, but there was an explanation that the retail store was closing so they could concentrate on their online business.

roxynoodle · Dec 17, 2006

In the future, you should call or email the dealers on this forum and I'm sure they will be able to help you with parts.

Hope you haven't been burned though! If you used a credit card or check, call or go to your bank and file a dispute to get your money back.