Answer me this...

[Sigarms]

I hear you. Ultimately, if you are paying someone for a sandwich it should have what you want and only what you want. Who am to judge someone for not liking pickles? For me, it is bell peppers. If I have a Cheese steak, it has to be Texas style with jalapenos instead of bell peppers (preferably fresh, grilled jalapenos). Bell peppers just don't like me for some reason. To a Philly traditionalist, I would probably go to sandwich Hades for that.

That's just it though, you take a basic sandwhich with it's staple ingredients and from there the customer can fine tune it.

Personally don't care for bell peppers myself.

The one that really screws myself up when ordering is corned beef on rye, swiss cheese only (toasted of course).

For some reason, poeple don't understand all a Rueben (SP?) is corned beef, swiss cheese, russian dressing and sauerkraut. I ask for corned beef on rye with swiss cheese toasted, and they look at me like I'm from outter space. I say "Rueben, hold the dressing and Kraut" and they understand that.

 

[Sigarms]

i owned a couple sub sandwich stores.....long time ago, lots of work, not much $, in my case.

One of my many jobs in my youth was making sandwiches at Wawa.

I know it was work on my end

I always loved the people who would rather me wear a pair of cheap plastic "see through" gloves over washing my hands after every sandwhich made. Even to this day, close to 30 or so years later, people in food prep think that wearing one pair of gloves during the whole day, it's good! Love it when people with gloves handle money with the gloves on, then use the same gloves to handle food.

Sorry, still remember one guy who demanded I wear gloves over washing my hands. I explained that my hands were just washed (he saw me wash them) but still wanted the gloves. If I remember right, it was kind of hard to get those plastic gloves if your hands weren't completely dry.

To this day, I always tell my kids never piss anyone off making your food before they make it.

 

[Frankenkubota]

One of my many jobs in my youth was making sandwiches at Wawa.

I know it was work on my end

I always loved the people who would rather me wear a pair of cheap plastic "see through" gloves over washing my hands after every sandwhich made. Even to this day, close to 30 or so years later, people in food prep think that wearing one pair of gloves during the whole day, it's good! Love it when people with gloves handle money with the gloves on, then use the same gloves to handle food.

Sorry, still remember one guy who demanded I wear gloves over washing my hands. I explained that my hands were just washed (he saw me wash them) but still wanted the gloves. If I remember right, it was kind of hard to get those plastic gloves if your hands weren't completely dry.

To this day, I always tell my kids never piss anyone off making your food before they make it.

and never send your food back....remember that scene in Fight Club, the boys using the soup for a urinal?

 

[nbking]

I like mayo on sandwiches, no miracle whip. I miss the good hoagies and grinders from back home. There should NOT be mayo on an Italian sandwich

 

[two_bit_score]

Have it YOUR way!

 

[Sigarms]

and never send your food back....remember that scene in Fight Club, the boys using the soup for a urinal?

My wife and I have been married for 18 years now. I consider her a borderline gourmet chef (amazing in that she has a "professional" job at the same company for over 25 years now).

To this day, when we go out to eat, and if I make a complaint about my own food when it's served about what I asked for vs what I recieved, I just deal with it and never send it back for any reason (and my wife just tells me to send it back LOL).

I can honestly say in my past I have never ever done anything "bad" to someones meal when I was the putz making minumum wage preparing the food (good rule in life is to treat all customers like they are your own parents which I still need to remind myself of to this day), BUT I have seen first hand what others can do.

I think if I owned a restaurant, not sure of the legalities, but if I had someone making meals, I'd make them sign a waiver that if they ever did anything intentionally "bad" due to the circumstances and the customer found out, they (the employee) would be held liable on their own.

 

[Sigarms]

Have it YOUR way!

It would be great if life were burger king

The customer isn't always right, the customer is only a customer who's requirements may make it such that at the end of day, they aren't worth having as a customer.

When you order food however, the hope is the food is prepared in a way which you prefer.

You should have just seen my face when I found mayo on my italian sub last night

 

[two_bit_score]

Life is usually a two way street.

 

[Sigarms]

Life is usually a two way street.

I completly agree.

When I worked at Wawa, I remember a guy going behind the cash register. I had to run up there and see what he was doing and asked him... His response? "The customer is always right" and he was looking for something. Seriously?

Honestly, back then, I could of laid him out, but I didn't, and asked him to leave behind the counter area and he could take it up with my manager becuase that area was not for a customer to be in.

Honestly, for all I knew, he could of been robbing the store and I should of called the police first.

 

[MossRoad]

Have it YOUR way!

Hold the pickle
Hold the lettuce
Special orders don't upset us

 

[Sigarms]

Hold the pickle
Hold the lettuce
Special orders don't upset us

Ironcially enough, I've never had an issue with Micky D's ordering a fish fillet sandwhich holding the tartar sauce

It's not rocket science to actually give the customer what they want.

Sidenote - I had to go with my one son to sign up with a Gym near his employment because he was only 16. I joked with him I would stop in his work place (where he was going to work after we finished the paperwork this past weekend). I actually did go in (haven't been in this "francise" in a good couple of years).

Seriously, went through their electronic menu, and I couldn't find one sandwhich I wanted because they had fancy named bread and dressings on all these fancy names for sandwhiches. I could of swore 3 years ago I could have ordered a ham and cheese on white bread at the same francise, but it was no where to be found. The one soup I looked for (cream of potato) they were "out of stock" on. I left because I couldn't find anything that made sense and went to a cheap italian place down the road.

I take that back, they did have a soup sandwhich combo, grilled cheese with tomoato soup that I wasn't in the mood for. I at least reconized that combo.

 

[MossRoad]

I used to eat at McDonalds about 5-6 times a week. 2-3 breakfast and 1-2 lunches. I'm not kidding when I say my order was messed up 1 out of 5 times. Be it the wrong food item, wrong beverage, no fork for a salad, you name it, but it was something wrong with the order. I did this for years and years.

Based on that, I'd estimate that 20% of the orders from that McDonalds were incorrect. 20%!!!! There were always people stopping in the drivethrough exit and going back in to get their order corrected. Pathetic.

 

[Sigarms]

I used to eat at McDonalds about 5-6 times a week. 2-3 breakfast and 1-2 lunches. I'm not kidding when I say my order was messed up 1 out of 5 times. Be it the wrong food item, wrong beverage, no fork for a salad, you name it, but it was something wrong with the order. I did this for years and years.

Based on that, I'd estimate that 20% of the orders from that McDonalds were incorrect. 20%!!!! There were always people stopping in the drivethrough exit and going back in to get their order corrected. Pathetic.

When I worked for a "national company", I'd explain to customers that we were a lot like micky D's. You knew what you could get, you just weren't sure what and how you'd get. Part of my job was to make it right.

There is a Micky D's by the greensboro airport area that is the BEST micky d's I've ever seen. Their drive through is like a Chick Fillet drive through IMO (fast, on the ball), and this Micky D's has NEVER screwd up my order.

It's not the company, but the people working for the company IMO.

 

[buckeyefarmer]

The gherkin is lurkin...

View attachment 709919

Love those on peanut butter sandwiches.

 

[MossRoad]

When I worked for a "national company", I'd explain to customers that we were a lot like micky D's. You knew what you could get, you just weren't sure what and how you'd get. Part of my job was to make it right.

There is a Micky D's by the greensboro airport area that is the BEST micky d's I've ever seen. Their drive through is like a Chick Fillet drive through IMO (fast, on the ball), and this Micky D's has NEVER screwd up my order.

It's not the company, but the people working for the company IMO.

I've been to several McDonalds that were perfect. I've been to more that were not.

Poor management in most cases.
As they say:
The fillet-o-fish rots from the head down.

 

[MossRoad]

Love those on peanut butter sandwiches.

Sounds horrible!

(I should try it )

 

[/pine]

The gherkin is lurkin...

View attachment 709919

Did you hear what happened to the pope when he went to Mount Olive....?










Popeye beat the crap out of him...!

 

[lman]

I used to eat at McDonalds about 5-6 times a week. 2-3 breakfast and 1-2 lunches. I'm not kidding when I say my order was messed up 1 out of 5 times. Be it the wrong food item, wrong beverage, no fork for a salad, you name it, but it was something wrong with the order. I did this for years and years.

Based on that, I'd estimate that 20% of the orders from that McDonalds were incorrect. 20%!!!! There were always people stopping in the drivethrough exit and going back in to get their order corrected. Pathetic.

The real question is why are people going back if they screw up that much. I guess some people can't cook their own food.

 

[two_bit_score]

I don't do that much fast food but when I do I have tried to find one or two things on a menu that I like the way it comes as per their set practice to serve it.

Then I stick with those. Very few screwups.

 

[k0ua]

Sounds horrible!

(I should try it )

A death sentence for me. Pure poison. Another one of my pet peeves. Hiding peanuts and peanut butter in cookies and other things and then serving them openly to the public. Peanuts and peanut butter should never be put into products without explicit labeling. "here try one of these delicious cookies!" Sure put the guy on the floor gasping and wheezing for his next breath, and puking and trying to wash his mouth out. Sure it is just a "harmless" peanut. When there are a fair percentage of the population that are allergic to peanuts and some where it is literally a death sentence. You really really should think about that when serving the public peanut containing products. Yet so many people are so oblivious of this.