4310 recall

   / 4310 recall #21  
Use to be that a person would get a rebuilt part and the small shop that rebuilt it just replaced the broken part of it, then cleaned it and sold it as rebuilt. But now most manufactures such as Ford, GM, Dodge, NH, MF, JD and Kubota have authorized re-manufactures that have to work off of the same spec. sheets as the original supplier. These part are truly rebuilt parts. I don't know who or where JD gets or makes there transmissions for their compact, but I am sure they are totally rebuilt to the original specs.
 
   / 4310 recall #22  
In all the fliers I see at the dealership they say ReMan Select parts work like new. I'm sure they are good and all but these 4000 ten series owners did spend a lot of money for a new machine and they should get what they paid for. It's like if you had a new Chevy pickup with 8,000 miles and the trans got recalled and they wanted to put in a remanufactured trans with 60,000 miles. 60,000 is not too much but it's way more than what you had on your original trans in the first place. And JD compacts cost as much as the new Chevy's these days or any truck. Tractors are not cheap and I believe JD needs to keep customers happy and give them what they want. It would not be that bad if JD could find a way to refurbish everybody's trans and give it back to the original owner. The 4000 ten series is going to set the stage for any upcoming JD compact so this one better be reliable or people are going to be buying Kubota as shown by the poster who said the newest tractor purchases were mainly Kubota. I hate to see JD losing sales to Kubota as JD's are by far my favorite and I like to support them just like people out there have the Chevy/Ford wars. Good luck to all those with the JD recalls. Talk to your dealer in a peaceful way and hopefully that will make things a little better.
 
   / 4310 recall #23  
Billy:

You look good to me, a little on the old side, but good nonetheless. Your non-picture was getting a little tedious. /forums/images/graemlins/grin.gif
 
   / 4310 recall #24  
yellowsocks93,
Sounds like you don't have very much faith in your employer. /forums/images/graemlins/wink.gif
 
   / 4310 recall #25  
The dealership I work for yes, the JD company as a whole maybe not so much as to the decision they made by moving to cheaper products. I still buy JD don't I? /forums/images/graemlins/grin.gif I like Massey a lot and if I were to trade I would get a Massey or the NH 3010S. Looks sweet. I like the economy models the most. Looks tough like a tractor should be. I'm not going to trade in anytime soon though.
 
   / 4310 recall #26  
Jerry:

Nick posted in front of this reply, so I hope you both read it.

I want to relate something to both of you as well as the original poster whom is having the problem with his transmission. I also hope that I never have that kind of problem with my Kubota or any other tractor that I own.

I drive a truck for my day job. I've been with the same company for 15 years. This company also owns 2 truck dealerships. They sell Freightliner and Western Star Trucks. They also repair trucks and are also a certified Cummins, Caterpillar, Volvo and Detroit Diesel repair facility. The truck I drive is a 1999 Western Star with a 3406E Caterpillar 525 horsepower engine. Let me lay a little more groundwork. The base price of this particular truck is around $90,000.00. That's just the tractor, not the trailer and it's a day cab tractor. That's substantially more than any CUT costs on this website.

One interesting thing about working for these people is I get to see what goes on "behind the scenes" as far as warranty repair on customers trucks as well as our fleet owned units.

Caterpillar Diesel has been having problems with the camshafts on the electronically controlled engines. Namely, the eddy current factor has been eroding the hardened surface of the camshaft, causing it to pit and eventually causing the camshaft to fail. Now remember, we aren't talking about a 15K CUT, we are talking about a 90K truck, a truck that is someones livelihood.

The camshafts are failing at such a rate that Caterpillar actually has a service bulletin out that states the "allowable pitting tolerance before replacement" and the replacement is limited to a RE-MANUFACTURED camshaft. No exceptions.

I would have to agree with Jerry that as long as a factory certified re manufacturer, re manufactures the part or assembly, and it comes with a factory warranty, that should suffice.

I might not be happy with that scenario, but as long as the manufacturer warrants it, that is good enough. /forums/images/graemlins/confused.gif

How would you like to have a new Cat engine with a re-man slug in it?? /forums/images/graemlins/shocked.gif
 
   / 4310 recall #27  
I would hate it but I guess it's warrantied by Cat so that makes it a little better. What about when the 2 yr warrenty is up for the 4000 ten series owners and they have a problem? I'm not saying reman is bad just not as good as having a new part installed that has no wear or tear on it. On a side note do you like Volvo trucks? I like them a lot and maybe when I save up a few more bucks I can get one.
 
   / 4310 recall #28  
<font color="blue">How would you like to have a new Cat engine with a re-man slug in it??</font>
Are you sure that they are no just flip flopping the box top. (New label in, reman. label out) I find it hard to see Cat specing pit tolerance on a cam at shop level, but they may be. Sometimes the re-manufacturer is required to supply a part, if a core is not available, they are required to replace it with a new part for the same cost.

I was just giving Nick a hard time. /forums/images/graemlins/grin.gif
 
   / 4310 recall #29  
Nick:

First off, mileage and hours are put on class 8 diesels at a fast rate, so warranties on the big diesels are "purchased". The base warranty covers the unit for a set mileage and age and a purchased warranty extends that date and mileage.

Yes, 99% of the cam replacements are covered but the warranty doesn't cover the owners lost wages while the truck is tied up in the shop and not on the road. It's interesting that DDEC (Detroit Diesel Engine Company) has the proprietary patents and rights that would allow Caterpillar Diesel to overcome their problem but DDEC will not allow anyone to use them.

Without getting really technical here, it amounts to a problem with high voltage electricity being conducted between the cam follower and the cam itself. DDEC uses a ceramic cam follower which, in fact, insulates the cam from the eddy current produced by the electronic injector.

On your question about trucks, I personally think that a Volvo is about as pretty as a mud fence. I hear they ride very well and the sleeper units are very comfortable. I do know that they are a real s****er to work on. I am a traditionalist. I prefer the long square hood of a Western Star or 359 Pete.
 
   / 4310 recall #30  
RPatton, I am total agreement with you. John Deere should either repair each owner's transmission or offer a new transmission. The owner with 5 hours on his tractor should have a transmission with no more than 5 hours on it. I just don't understand how Deere thinks they can win the customer relations battle doing this type of business.

I've disucssed this topic at work with my tractor guys and everyone agrees that Deere is making a mistake. I'm guessing that nearly every 4000 Ten owner with a hydro transmission wants a new replacement not a remanufactured one. Tractor owners (especially 4000 Ten owners) who read these posts are talking to other potential tractor buyers. It just cant' be good for John Deere. I'l bet there will more than just a few 4000 Ten owners who "jump ship" and join the Kubota, NewHolland, Etc. team. An angry 4000 Ten owner who is in 30s represents a big loss for John Deere.

Replacing the defective transmission with a remanufactured one will cost Deere less money in the short term and will add to the corporation's bottom line. But the cost to Deere will be seen a year or 5 years from now.

Deere could make it up to its customers by doing something as simple as extending the warranty on the remanufactured unit by a year or two. In all likelyhood Deere will never pay out any warrant claim on the hydro. But if I were a 4000 Ten owner and new that I had extra protection on the remanufactured unit with an extended warranty I might be just as happy with the remanufactured unit.
 
   / 4310 recall
  • Thread Starter
#31  
RockyRidge , I think I stated in my original post that I was responsable for the 50 since I have 47 on it now ,my concern is it should be done again at 100 instead of the 200 mark as in the manual. I think it is more impotant to do it at 100 now that it has been apart than it was at 50 since it was manufactured in a clean environment . I would guess the cost at around $75.00 for fluid and filters and thats with my labor and no dealer labor cost.
I am just glad that I don`t have 60 hrs and had just completed a change . The truth is as carfull as the tech is useing a clean drain pan its most likely gonna sit in that pan under a bench or in a corner for a few days ,not the best scenario in my opinion.


Jerry G . I understand what you are saying but within factory spec does not mean it doesn`t have ware ,and how does a rebuilder know it was out of a well cared for unit ,it could be out of a high hour unit that never had the fluid changed.
I don`t think there are a lot of ware parts in a hydro ,probably more seals than anything but there is something that is alowing it to stick in forward.


5030 The fact that it is covered by there warrenty will not do me a lot of good I will probably only put 50 hrs a year on it so I am looking at 200 -250 hrs at the end of my 2 year period ,hardly enough of a test. my usage is also fairly easy ,I use my loader for lifting or moveing things around ,mowing ,brush hogging ,not a lot of hard use .I have a backhoe loader that I do my hard work with.

I do collision work for a liveing ,I work in a dealership so I see both service and the bodyshop end .If you wreck your car today and it is more than a year old or under a year old with out of warranty milage ,most insurance co. specify used or aftermarket parts . Not the same situation here but similar .A salvage part is very seldom nicer than what you take off , remember its most times off of a wrecked car ,you may get a right front cut from a car thats hit on the left .that means what is on the right is usually bent,twisted or dented .yes it gets twisted back ,dents ,dings fixed but its not the same as what you had .bumpers ,headlights,grills,have chips scrathes and nicks . Try and sell a car that was wrecked ,you will sell it but you won`t get as much .
If I was buying a tractor that had a puked hydro and I had to fix it ,I would be happy with a remanned part ,but I would only do this if I was gonna be in the tractor for less than I could buy a good used one for . If there were 2 used 4310s ,one was split and fixed ,the other never touched which would you choose?
I hope I get lucky and get a new part ,if I don`t I have to live with what they give me ,will I be happy with remanned? NO! will the tractor work and function like the piece of equipment that it is ,I am sure it will . Will they get my money in the future ,probably not.

I was getting gas the other day across from my dealer and noticed kubota vs. deere . there were 6 or 7 compact deeres and about 12 kubotas out front and 12 out back .maybe they like selling kubota more.
 
   / 4310 recall #32  
As far as I know (which isn't very far) every company uses re manufactured parts (when available) for warranty work. It will state this under their Warranty. About the fluid, it's pretty commonplace to be the owners responsibility.

One option for you is put the tractor up for sale. Put a price on it that you can live with. You should be able to sell it before the warranty runs out.
 
   / 4310 recall #33  
I was afraid of this. Owners of Deere's going to Kubota! Our compact sales are already very slow and with the few buyers we get at the dealership I hate to see this. My 790 came with a dented fender and I got it replaced with a brand new fender. Same with the 4300 it had a chip in the fender and got a new fender not reman. I was pleased and still stick with Deere because of this.
 
   / 4310 recall #35  
That reminds me today my dad, me and my brother went there only to see a Deere with a broken steering wheel. If it were built a little better it would not be broken. It looked like someone tampered with the ignition and tried to steal it. Some paint was coming off the mower deck though.
 
   / 4310 recall #36  
Nick:

This really isn't on the thread or about CUT's, but what is a Saber or Sabre?? The lady down the road has one and it says on the hood "made by John Deere" It looks like a MTD riding mower, not a John Deere. /forums/images/graemlins/confused.gif
 
   / 4310 recall #37  
The Sabres came out in the mid '90s to compete with Sears and such. The are very similar to the L100 JDs now for an economy model. If you look at the smaller Sabres in the lawn series they have the same hood and body as the new L100s. They both feature the cargo mount system for some attachments. The higher garden tractor Sabres/G100 use the same mower deck as the normal JD which are the 48'' and 54'' decks. I like the Sabre line more than the new L100s since they look a little tougher. They use the same motors.
 
   / 4310 recall #38  
Nick:

Thanks for the information. Now I at least know what the lineage is. The lady down the road likes hers. I see that it has grease zerks on it. MTD's don't
 
   / 4310 recall #39  
Yep, there built a little better than those at least. /forums/images/graemlins/grin.gif Maybe you should go drive her Sabre you might want to trade that orange tractor you have for a nice green one.
 

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