Sigarms
Super Member
You probably have a 30RLXB unit. 2.5 ton of air conditioning.I have a 30k BTU fujitsu halcyon as our main A/C and backup heating. The unit and system itself has been perfectly reliable for 6 years now, BUT, we did have a refrigerant leak that no HVAC company could find. Got a few opinions before spending $1k just to evacuate and recharge it. Working well again now, but we'll see for how long.
As far as heating efficiency goes - it does really struggle when the outdoor temps go below ~20f. We never use it when it's that cold out, since our primary heat is the woodstove. But I've tested it during cold snaps, and it really struggles. It kinda makes sense though, you are trying to extract heat from frigid outdoor air and add 50-60 degrees into your house. Versus A/C mode when you max out at around 30f of temperature difference.
The question is, if you needed 30k of cooling, exactly how much heat did you need at what outside air temperature design condition?
Since you already have a primary heat source other than a mini split, I can only guess that the installing contractor gave you a lower price on a system that could produce less heat vs a system that could produce more heat, but being more expensive.
If you had a refrigerant leak and the HVAC contractor could not tell you where the leak is coming from, but still charged you 1k to evacuate and recharge it, I would never use that contractor again. You don't spend a thousand dollars to just roll the dice and hope for the best IMO when the leak is either coming directly from the equipment coil (indoor or outdoor) or line set and or connections.
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