About a month ago I considered buying RK55 in Rural King near Washington PA. Talking with the repair guys in the store, did not sway me one way or the other. But here is what did:
Around the same time, I bought a Stihl blower from the same store.
First day on the job site the blower would not start. Brought it back to the store and they said that it will be repaired within a day or two and I will get a call.
Two weeks later, no call. I went to the store and a person at the Stihl stand told me that their repair man said there was nothing wrong with the blower. They adjusted carburetor and it is better than new now.
I tried to start the blower right there and it would not start. I asked for replacement. The person called front desk and I hear the front desk is telling her that they would have to try to repair it again. I go to the front desk requesting replacement. The manager came and said that repair guys claimed that I flooded the carb on the blower, but they fixed it. OK, but here it does not start again and I did not even take it out of the store. After a long, senseless, argument they did replaced the blower.
So, will I take a chance on $32,000 tractor when the store can稚 handle a $300 blower? I think I will go with a real dealer.
Around the same time, I bought a Stihl blower from the same store.
First day on the job site the blower would not start. Brought it back to the store and they said that it will be repaired within a day or two and I will get a call.
Two weeks later, no call. I went to the store and a person at the Stihl stand told me that their repair man said there was nothing wrong with the blower. They adjusted carburetor and it is better than new now.
I tried to start the blower right there and it would not start. I asked for replacement. The person called front desk and I hear the front desk is telling her that they would have to try to repair it again. I go to the front desk requesting replacement. The manager came and said that repair guys claimed that I flooded the carb on the blower, but they fixed it. OK, but here it does not start again and I did not even take it out of the store. After a long, senseless, argument they did replaced the blower.
So, will I take a chance on $32,000 tractor when the store can稚 handle a $300 blower? I think I will go with a real dealer.