Thanks for getting my point. I have a "regular job" too where I can't pull away from people to play phone tag with a dealer. it's 2017, it is indeed a click and ship world.
1 whole post for the OP...
I will admit walking into a JD dealership for filters or going on line for parts is easy. maybe something for TYM to aspire to.
You're absolutely right....I am just accustomed to having parts shipped easily to my office, like I could do with my 9N and my Yanmar.
The folks at the dealership have "regular jobs" also. That is their regular job... :2cents:
So they probably open Saturday to assist people who are too important to make a phone-call.
But, hey, you lost me on this whinge when you listed your Location as "Wankersville, Iowa" and I see you have belatedly altered that now to "Conway, SC"
Which is it? :confused2:
(Don't reply - I have no real interest... just noting the fact for people who may read the thread from Page 1. and wonder about some of the subsequent Reply posts.)
There is NO TYM "factory" in NC, there IS a distributor there that does some "minor" assembly there...To top that off,I THINK he might be the TYM dealer closest to the factory in Wilson,NC,where they are assembled and where they ship parts from.
The folks at the dealership have "regular jobs" also. That is their regular job... :2cents: So they probably open Saturday to assist people who are too important to make a phone-call. But, hey, you lost me on this whinge when you listed your Location as "Wankersville, Iowa" and I see you have belatedly altered that now to "Conway, SC" Which is it? :confused2: (Don't reply - I have no real interest... just noting the fact for people who may read the thread from Page 1. and wonder about some of the subsequent Reply posts.)
I have waited 3 months when the front axle came out of my tractor for the dealer to fix it under warranty they said they have to wait for the parts there no hard parts in the USA they come from over seasDid he order the tractor from Amazon too???
He should have bought filters then, or "maybe" he really does get over that way, once in a while...
IF needed, call the dealer, have them send you the filters. :confused2: lol...
SR
Just stop. This thread is 7 years old and is about consumables like filters. It has nothing to do with your problem that you have already complained about on multiple threads.I have waited 3 months when the front axle came out of my tractor for the dealer to fix it under warranty they said they have to wait for the parts there no hard parts in the USA they come from over seas
Bouncing you back to the dealer is the same with Branson. What you need to do is find a dealer that is responsive. I did and solved my parts supply problem.....the dealer doesn't have to be next door.Hi All:
Maybe I can spare some heartache here. I recently bought a TYM 394 with FEL and hydrostatic transmission. It's a decent little tractor with a good Yanmar engine, BUT....
I'm at 50 hours on it, and it's time to do the first oil change and the initial hydro fluid change. Don't worry, this is the interval for a new tractor and the hours are much longer for the next change.
Getting parts for these things is a bear! You have to call the dealership you got it from, or email them (unfortunately my dealer's email address online bounces back to me.)
There does not seem to be a simple, easy online shopping site to just click and get your parts. And TYM itself is pretty poor at answering emails. They'll just point you back to your dealer.
So....if you're like me and you want to get your parts by going online, clicking a few spots, and waiting for the UPS man, you'd be better off with several other brands. Heck, it was easier to get parts for my 70+ year old 9N or my 35 year old grey market Yanmar than for my year old TYM.
Just something for you all to consider.