Grapple Skidsteer Express won't stand behind their grapple!

[Timm250]

I talked with Bill @ Skidsteer Express this afternoon & he said they would replace my grapple with a new one. So as soon as I make arrangements for delivery Bill will ship out the new one.

 

[dustinfox]

I talked with Bill @ Skidsteer Express this afternoon & he said they would replace my grapple with a new one. So as soon as I make arrangements for delivery Bill will ship out the new one.

Glad to hear it! What about shipping? You shouldn't have to pay to ship a defective item back.

 

[nickel plate]

I talked with Bill @ Skidsteer Express this afternoon & he said they would replace my grapple with a new one. So as soon as I make arrangements for delivery Bill will ship out the new one.

Are you saying that Bill wants the old grapple back before he ships you the new one? Had to ask.

 

[IslandTractor]

Are you saying that Bill wants the old grapple back before he ships you the new one? Had to ask.

Give up!. Your negative bias oozes in every question and statement. He's getting a new grapple for Pete's sake and apparently without any charge. I believe "making arrangements for delivery" refers to the receiving end. I'm sure we'll hear if it is otherwise.

 

[nickel plate]

Give up!. Your negative bias oozes in every question and statement. He's getting a new grapple for Pete's sake and apparently without any charge. I believe "making arrangements for delivery" refers to the receiving end. I'm sure we'll hear if it is otherwise.

My question was directed to Timm250 and not you-however I had a strong thought that you would jam your opinion into my OP directed post. Your "I belive" statement makes you sound like a fortune teller.

 

[dustinfox]

My question was directed to Timm250 and not you-however I had a strong thought that you would jam your opinion into my OP directed post. Your "I belive" statement makes you sound like a fortune teller.

I'm starting to think Island owns shares in the company

 

[IslandTractor]

My question was directed to Timm250 and not you-however I had a strong thought that you would jam your opinion into my OP directed post. Your "I belive" statement makes you sound like a fortune teller.

And you sound like a lawyer

 

[dustinfox]

Give up!. Your negative bias oozes in every question and statement. He's getting a new grapple for Pete's sake and apparently without any charge. I believe "making arrangements for delivery" refers to the receiving end. I'm sure we'll hear if it is otherwise.

I think his point was that they ought to cross ship a replacement so he won't be without a grapple even longer than he already has. Probably a reasonable expectation under the circumstances.

 

[Timm250]

Glad to hear it! What about shipping? You shouldn't have to pay to ship a defective item back.

It's an even exchange & no shipping charges!

 

[Timm250]

Are you saying that Bill wants the old grapple back before he ships you the new one? Had to ask.

He is shipping me the new grapple I will put the old one in the box that the replacement comes then call Bill & he will arrange a pick up for the old one.