I was very close to buying a T474 to replace my John Deere 3320R but I did an anonymous call to check on getting parts. I am going into day 3 and they can't even give me a price on the part much less availability. I asked what was going on and they said they have to call in each request to corporate because they are a new dealer but they have been a TYM dealer for over a year. Is this normal? I usually get my JD parts online can this be done with TYM? I have looked but so far everything directs me to my local dealer.