I have not owned a Tractor before. I have considered the JD4100 and B2410 and have decided to go with Kubota. Now I need to decide should I pay more and purchase it from a local dealer or should I purchase it over the Internet. For those who have purchased from Carver or others, what do you do when you have a warranty issue or need service?
Tractor by Mail Order?
- Thread starter Eagle
- Start date
- Views: 2526
Bird
Rest in Peace
Eagle, I don't know that I could find the messages now, but this has been discussed to a considerable extent in the past. I believe Kubota requires any dealer to handle warranty matters whether or not that dealer sold the unit. I think the consensus of opinion is that, if a shop is busy, they would take care of those who purchased from them first, but would do the work for others as well. If the dealer's smart, he'll provide good service in hopes of making future customers.
Bird
Bird
Eagle,
I agree with Bird, the local dealer's shop will service your tractor. After all, for all he knows you may have just moved to town!
The only down side that I can see buying from a non-local dealer is that you won't get preferred pricing on implements and self service items. I have been pricing implements over the winter and the local dealer where I bought the tractor is consistently 5-15% lower in price than the surrounding dealers. Same products and part numbers as well as competitive models.
I also like to support the people that support me and a difference of upto 500 bucks to me is a wash. More than that, and I lose interest in getting that kind of "support", if you know what I mean! /w3tcompact/icons/wink.gif
It's a tough choice, especially as I have not seen a single thread "bashing" Carvers. And I don't think our web master is squashing them, either! If you haven't looked yet, spend time at the Carver web site. They have a great section on buying tips that contains some great data. (Thanks Steve, if you are out there.)
Best of luck,
John Bud
I agree with Bird, the local dealer's shop will service your tractor. After all, for all he knows you may have just moved to town!
The only down side that I can see buying from a non-local dealer is that you won't get preferred pricing on implements and self service items. I have been pricing implements over the winter and the local dealer where I bought the tractor is consistently 5-15% lower in price than the surrounding dealers. Same products and part numbers as well as competitive models.
I also like to support the people that support me and a difference of upto 500 bucks to me is a wash. More than that, and I lose interest in getting that kind of "support", if you know what I mean! /w3tcompact/icons/wink.gif
It's a tough choice, especially as I have not seen a single thread "bashing" Carvers. And I don't think our web master is squashing them, either! If you haven't looked yet, spend time at the Carver web site. They have a great section on buying tips that contains some great data. (Thanks Steve, if you are out there.)
Best of luck,
John Bud
GlueGuy
Veteran Member
- Joined
- Jan 24, 2001
- Messages
- 1,654
- Tractor
- Kubota B7500
When I got my B7500, I got bids from all the "local" dealers. One was a lot more local than the other two. As it turns out, the one furthest away came out cheaper by quite a bit. I talked to the closest one, and explained that I didn't necessarily expect him to match the other guy's price, just be competitive. After all, I'd already spent several hours of his time to help me decide which tractor was right for me.
In the end he was within $300, and I got it from him.
The next challenge was waiting for delivery. B7500's are very popular, and finding a new one is a bit of an Easter egg hunt..../w3tcompact/icons/smile.gif
The GlueGuy
In the end he was within $300, and I got it from him.
The next challenge was waiting for delivery. B7500's are very popular, and finding a new one is a bit of an Easter egg hunt..../w3tcompact/icons/smile.gif
The GlueGuy
HeliMark
Member
Eagle, I will give you my experiance this week as I have to have some warranty work on my BX2200 from the local dealer hopefully. Have a leak around the fuel tank. I bought mine from a dealer that is 80 miles away instead of the local one 15 miles away. But saving $3,000 made that decision.
Boondox
Elite Member
- Joined
- Apr 6, 2000
- Messages
- 3,871
- Location
- Craftsbury Common, Vermont
- Tractor
- Deere 4044R cab, Kubota KX-121-3S
I bought from Steve Carver and have absolutely no complaints. It was really a pleasure dealing with him. That said, before buying from him I visited my local dealer to talk about service and implements. Sure, he was disappointed that I didn't buy from him...but we reached an understanding that he would provide service as needed and in return I'd buy my big dollar implements from him when the time comes.
Talk with your local guy; he'll appreciate your honesty. If mine wasn't willing to back me up I probably wouldn't have gone with Carver Equipment.
Pete
www.GatewayToVermont.com
Talk with your local guy; he'll appreciate your honesty. If mine wasn't willing to back me up I probably wouldn't have gone with Carver Equipment.
Pete
www.GatewayToVermont.com
SHIFTY
Gold Member
I too,bought a 3710hst from carver last fall,I would recomend them to anyone,good people to deal with,most local dealers would rather that you buy from them,I dont mind 500.more to buy local,but to save 3k,who wouldnt,the local dealers still want the service work and they still know youll maintain the tractor with them for the next many year to come,buy the way,do old kubotas really ever die?????ob1kubota
Before purchasing from Carver's, I asked Steve some pointed questions about warranty work. Of the 3000 Kubs he has registered under warranty, approximately 3 come back for warranty repairs every six months. It seems Kubs don't break too often. He offered to send parts overnight to this distant purchaser. Sometimes it is easier to wrench it than tow it.
Service is a different issue. I have three dealers in striking distance; all are glad to get the business and charge average shop rates. Again though, sometimes it is easier to wrench it than tow it.
Carver's saved me a ton, and I checked 12 dealers in the western states. These guys don't do too much "pencil sharpening" for a one-tractor purchase.
Service is a different issue. I have three dealers in striking distance; all are glad to get the business and charge average shop rates. Again though, sometimes it is easier to wrench it than tow it.
Carver's saved me a ton, and I checked 12 dealers in the western states. These guys don't do too much "pencil sharpening" for a one-tractor purchase.
This thread has been helpful and decided me on ordering from Carver. I just don't understand how there can be a $3000 difference for an L3010 between Carver and my local dealers. Is there any mail order dealer closer to St Louis, MO than Carver that anyone knows about?
Ernie
Ernie
tralderman
Member
I'm a Kubota dealer in Michigan and I'd like to know how Carver can be $3,000 cheaper too. Please someone tell me!
