Mahindra Power train warranty

   / Mahindra Power train warranty #1  

doneill127

Gold Member
Joined
Apr 12, 2013
Messages
371
Location
CT
Tractor
Mahindra Max
I have a 2 year old Max 22 with about 170 hours on it. It's leaking hyd fluid from what looks like the mid pto shaft seal. Stopped by my dealer to ask if it was covered by the 5 year power train warranty. The dealer contacted Mahindra who denied the warranty saying it's an external seal. Was wondering if anybody else has had had a pto or other leaking seal replaced under warranty the power train warranty ?

IMG_0407.JPG
 
   / Mahindra Power train warranty #2  
Pto seal should be covered under powertrain
 
   / Mahindra Power train warranty
  • Thread Starter
#3  
Obviously that's what I think too ! Dealers going to make another run at Mahindra. While I really like my tractor, I have to say I'm not very impressed with the level of support Mahindra has been providing in the region I live. I've had 4-5 questions and issues, and it always takes 3-4 weeks for Mahindra to respond to the dealer. In fact one issue took 6 months to get resolved and if it wasn't for this forum and the information I would have been SOL ! Depending on how this plays out I may end up getting their Corp Customer Service involved.
 
   / Mahindra Power train warranty #5  
Agree 100%!!

Well, how does Mahindra define "power train"? The parts from the engine to the driven wheels? That would be the standard automotive world definition. If so, that would leave out the PTO gear train. But maybe they include the PTO. I literally cannot find their definition in anything that came with my tractor.
 
   / Mahindra Power train warranty #6  
Well, how does Mahindra define "power train"? The parts from the engine to the driven wheels? That would be the standard automotive world definition. If so, that would leave out the PTO gear train. But maybe they include the PTO. I literally cannot find their definition in anything that came with my tractor.

Need to be in oil bath for most their powertrain warranty... for this reason is why I claim the pto seal under powertrain... also things like head gaskets internal axle parts and seals as well...
 
   / Mahindra Power train warranty
  • Thread Starter
#7  
CincyFlyer, below is copied from the warranty coverage. The initial response is that it's considered an external seal. I believe they are still reviewing the claim. The language is kind of contradictory and vague. First it says everything is covered except the items excluded in C(the seals not excluded) Then it goes on to say the pto housing and transmission and all parts contained therein are covered, then it excludes a bunch of things. So to me the question is the seal part of the part of housing or and external associated gasket, seal ? Because it not clear at least to me, that's why I originally asked if anyone else has had the PTO or similar seals replaced under warranty.

All Equipment models have two levels of Warranty Coverage, as explained below:
a. All Aggregates – This covers all parts of Mahindra Equipment with the exception to those parts mentioned in “Paragraph C – What is not warranted”.
b. Power train –
i. Transmission and Axles ‐ This covers clutch housing, PTO housing, transmission case, differential housing, final drive housing, drive axles, front axle case, front gear case, and all parts contained therein (does not include external drivelines, cables, linkages, dry clutch parts andassociated external gaskets, seals, steering and hydraulic parts like steering cylinders, power steering unit, etc.)
ii. Engine – This covers crankcase, crankcase pan, cylinder head, rocker arm cover, timing gear cover, and all parts contained therein; does not include external engine components like fuel, electrical, cooling, intake, or exhaust components and associated seals, gaskets and “O” rings.
 
   / Mahindra Power train warranty #8  
Someone on here recently had a major FWA failure. According to Mahindra the front axle/drive mechanisms are NOT part of the powertrain warranty! :laughing: Blows my mind.

This is confirmed in the previous post.

Hope that tractor was real cheap.
 
   / Mahindra Power train warranty #9  
Someone on here recently had a major FWA failure. According to Mahindra the front axle/drive mechanisms are NOT part of the powertrain warranty! :laughing: Blows my mind.

This is confirmed in the previous post.

Hope that tractor was real cheap.

But they are... as long as its inside the axle and was not abused they will cover front axle internals...

I know because I just had an mforce100 and a 5035 front axle worked on under warranty
 
   / Mahindra Power train warranty #10  
and that's just the recent ones

I would imagine something was missing from the story told to the public forum... always is
 

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