Loader Issue and Dealer support

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   / Loader Issue and Dealer support #1  

coasterez

Banned
Joined
Feb 8, 2006
Messages
551
Location
Sykesville, MD
Tractor
Kioti CK25, JD425 AWS
I didn't mean to start a firestorm or personal attack of Wallace in the run away DK45 thread. I was simply defending myself from what I perceived as unfounded inuendo (sp?). The forum should not be used to attack anyone, including dealers. Though everyone should be allowed to voice their opinion and state true facts, no matter how harsh they may seem. The truth is hurtful sometimes.

It is very frustrating to see posts erased because folks are too thin skinned, even when things get a bit over the top. I just spent almost an hour writing a benign, thoughtful, and articulate response to some of the last posts in that thread trying to clarify my issues and offer calming advise to others who were a bit critical without offering good foundation. But, when i went to post, Bird had closed the thread in the mean time and all my writing was lost! ARGHHH! It would be nice to at least not lose my writing. Anyway, I agree the post should have been closed. But, the writings and any pending writings (like mine) should have been retained. I hate censorship.

Now the loader.... I'm told by the dealer that there are as many as 7 different versions of the KL130 out there and Kioti isn't sure how or if the repair kit will fit all of them. In fact, they know the kit won't fit some. If, after more than a year, Kioti doesn't have their arms around this, will they ever? In the mean time what do they tell us? Answer: nothing. What efforts are the dealers taking to help identify which one's fit or not and why? Have they identified those that the kit will absolutely work on and notified the owners? I don't know. I only know what the dealer tells me, and that's not much these days. It's too bad the whole thing has to percolate to this level to garner attention again.

Now the manual shutoff.... I don't think anyone on this forum knows the facts behind why some machines have the manual fuel shutoff and some don't. Maybe it's cost. Maybe the parts weren't available at time of manufacture. Maybe it's something else altogether. Consumers are allowed to conjecture. That's what this forum is partly for. Dealers, however, are presumed to be experts on the products they sell, and should therefore make it very clear when they are guessing as to why. Else, they just appear defensive. I asked some very pointed questions on this. But, got know answers, which is way better than purporting conjecture as fact.

I do appreciate a dealer that takes the time to talk to us. It says a lot about him/her and their honest conviction for their products. But, doing so means they can expect to be called out by the unhappy as well as the malicious subversive. It's the price of admission. A thick skin is required. I just wish those that have no vested interest in the topic would stop meddling in what is said or not said.
 
   / Loader Issue and Dealer support #2  
I also did not want to start a Fire Storm of attacks on Wallace. Although he is condensending and treats people who have tractor issues as if they are the problem and worst of all as if they are stupid mean while look what has happen to him over the past two weeks. I for one have no use for him or his input. He has burnt a bridge with me. I should be hearing soon from my Kioti dealer regarding their definition of the defect associated with Fuel Pump. I believe that Trac-Tech described it best. I also think it was a sham that Bird closed the forum and obviously supports censorship and thin skin dealers. When you walk on the dealer lot they surely want your money. When you have an issue that they may not profit from some as we all know who I am talking about just try to descredit you and then try to have their friends pile on so that they can show their face again. Im done talking about RICK WALLACE!!!
 
   / Loader Issue and Dealer support #3  
Hendersoncm said:
Although he is condensending and treats people who have tractor issues as if they are the problem and worst of all as if they are stupid mean while look what has happen to him over the past two weeks. I for one have no use for him or his input. He has burnt a bridge with me. I also think it was a sham that Bird closed the forum and obviously supports censorship and thin skin dealers.

Hendersoncm from what I saw on the closed forum you are the one burning the bridges. Rick doesn't let 1 or 2 people like you get to him. As you can see there are plenty of good people on TBN that are not our customers who really like Rick.

Hendersoncm said:
When you walk on the dealer lot they surely want your money. When you have an issue that they may not profit from some as we all know who I am talking about just try to descredit you and then try to have their friends pile on so that they can show their face again. Im done talking about RICK WALLACE!!!

I am so glad to see that you are done talking about Rick Wallace, so now we can go on with doing what we enjoy best helping the people who appreciate & need it and especially the ones that HE does not make a profit on, just a great friendship. By the way (our friends out there) the checks are in the mail!:p The friends that we have made on this website and that have said all the kind words about WALLACE TRACTOR say it because they truly mean it, nobody can make someone say something about somebody unwilling. I guess you just can't please everyone all the time!!:rolleyes:
 
   / Loader Issue and Dealer support #4  
I wouldn't begin to know where to point coasterez with his issues.
You innocently state you didn't mean to start a firestorm of attack on Wallace but that is exactly what you did.
Then hendersoncm with his whole 7 posts of pissy nonsense...
If you have a thick skin, take this in.
The dealers don't build he tractors.
It could be the forum was closed by popular vote.
Just my two cents.
 
   / Loader Issue and Dealer support #5  
I never read the vanishing thread. But if a moderator deleted it, he did it for a reason! Starting a new thread just two get the last word in, and possibly starting another firestorm just sounds childish. Can all the adults connected with this issue just agree to disagree. Lifes to short to spend it upset! Just my $00.02. R/S Frank
 
   / Loader Issue and Dealer support #6  
Leaves are turning in Western MA, how about your area? My Kioti is begining to blend into the back round.
 
   / Loader Issue and Dealer support
  • Thread Starter
#7  
I never disagreed that the thread should have been closed. In fact in what I was writing that was lost (it never got posted) suggested to do just that. I was also writing to defend Mr. Wallace. While I have my own issues with him and Kioti, I think some went too far. I certainly don't perceive him as unprofessional or dishonest, but rather as a quality dealer that isn't perfect. I simply stated facts in response to Rick's direct comments to me and there is nothing to apoligize for about it.

My last writing never got posted because the thread was locked while I was writing it. What is frustrating about that is that I wasn't given the opportunity to save it or re-use it somehow. When I clicked "Post reply", the whole thing was lost because the thread was locked. I put a lot of thought and work into that. I think this is more of a technical issue with how the editor works. Furthermore, I don't like that any posts are deleted and I have the right to say so. Just trying to offer ways to improve the forum here. I started this thread mostly to voice this opinion.

You can guarantee that I will continue to talk about the loader issue until its resolved. As for the manual shut off... It is what it is. I see nothing that I have written that should lead to any kind of firestorm. Your responses are far more inflamatory than anything that I wrote.
 
   / Loader Issue and Dealer support #8  
coasterez said:
I just wish those that have no vested interest in the topic would stop meddling in what is said or not said.
Easy way to handle this is to send PMs to Wallace.

coasterez said:
I started this thread mostly to voice this opinion.
Now that you have, this thread is closed, too.
 
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