https:// Trouble with Norton Internet Security

[Mrwurm]

A new problem has sprung up on my Windows 2000 computer. I can no longer access any site that uses the prefix 'https'. I always get the message that the server cannot be accessed at this time. I tried to adjust my Internet Explorer settings, but this made no difference. I decided to see if my firewall was the problem. I disabled 'Norton Internet Security' and now everything works as it should.

Any idea what is going on here or how to fix it permanently ?

 

[om21braz]

I'd recommend going to the Microsoft site and get updates to your Win 2000 first. I searched for your issue on the Norton site and got info overloaded. I had a similar problem with McAfee security and Win 2000 Pro. - they had a patch that cured my problem, but I did'nt find any updates for Norton internet security with a quick search. Check out the link below to see if it is of any value - if not I'd leave the internet security disabled and then go on your machine and disable RAS (random access service) and let it go at that. I could tell you a few other things to do, but it would lessen your capabilities even more. The best security is not having anything on your machine that is important, because if somebody Really wants in - they'll get in. That's what being networked (internetworked) is all about - sharing information, not safeguarding it. Good luck solving the issue !

Possible Norton fix

 

[Libertine]

Mrwurm:

<font color="blue">I disabled 'Norton Internet Security' and now everything works as it should. </font>

Older versions of Norton are ok. I bought an newer version and the thing wouldn't install without demanding I allow it to access the net first, before it was installed. In other words, a program that is supposed to protect your computer, requires you to go out naked on the net in order to install it. Bull. Don't buy newer Norton stuff. His older software was first rate. But the newer stuff, no thanks. Also, Microsoft is VERY instrusive, you have no idea of the crap they put on your computer and the instrusive monitoring they do-use Netscape as your browser. AOL, the newer Norton, Explorer, etc. no thanks. Don't be a sheep.

JEH

 

[polecat]

so what would u guys suggest on this one for protection then!!!! this same problem here!!!! /forums/images/graemlins/confused.gif /forums/images/graemlins/confused.gif

 

[MikePA]

<font color="blue"> so what would u guys suggest on this one for protection then </font>
ZoneAlarm

 

[Junkman]

I suggest that there is a certain amount of Norton / Microsoft bashing going on here by Libertine. Both are fine companies along with many others that produce software products. The posters is voicing his opinions only as to what he likes.... to me this is like asking the question... What flavor ice cream should I buy! Not all programs run on all computers, and some run better for some people than others. None are 100%, 100% of the time, for 100% of the computers.
What I question is why Mrwurm had no problems with Norton and then suddenly did have a problem. Some setting had to get changed for the problem to occur. Locating that change might be a challenge, but it can be done. I have learned that if one person is experiencing a problem with a piece of software, that someone else has previously experienced that same problem and that the Software manufacturers have found a resolution to the problem. It just takes research time to ferret out the answer, but it is there somewhere on the manufacturers site.

 

[MikePA]

<font color="blue"> A new problem has sprung up on my Windows 2000 computer. </font>
I agree with Junkman. No offense to Jerry, but something changed that caused this to happen. I know the previous statement sounds obvious, but a lot of people approach problem resolution as if they don't understand it. /forums/images/graemlins/grin.gif

Something works...time passes...something doesn't work. During the 'time passes' section of the timeline, something changed. I used to get tips and tricks for Windows and implement ones that made sense. For example, I make a change on the 5th of the month, reboot, all is well, everything I try works OK. On the 30th of the month, I want to check my bank account and the changes I made on the 5th are a distant memory. Why? Because they worked OK. Now I can't access my bank acount. What did you change? Nothing. Yes you did, you just can't remember it. /forums/images/graemlins/tongue.gif Adding to the confusion is software that updates itself automatically, e.g., Windows2000, WindowsXP, antivirus software, etc. The benefit is you don't have to remember to do it. The down side is things like this can happen.

I went to the Norton site, navigated to the free support section and entered https as the search criteria. Guess what I found, first hit in the search results?

Cannot access or log on to secure Web sites with Norton Internet Security or Norton Personal Firewall

 

[Bird]

</font><font color="blue" class="small">( a lot of people approach problem resolution as if they don't understand it. )</font>

Yep, I sure do, unfortunately, but it's only because I really don't understand it. /forums/images/graemlins/frown.gif

And I've posted earlier about the fact that my computer awhile back got to where I could not access any secure sites. Someone else supposedly "fixed" it, so that worked, but some other things didn't. So I bought new software and am now running Windows XP off the shelf instead of the earliest version that was provided by Dell, and I'm running the latest versions of Norton SystemWorks and Personal Firewall. I had a dickens of a time ever getting Java and Macromedia Flash to work, but it was only because I didn't understand what I was doing and now everything is working right. That's probably only a temporary situation but it's nice for awhile anyway. /forums/images/graemlins/wink.gif /forums/images/graemlins/laugh.gif

 

[mundamanu]

<font color="blue"> use Netscape as your browser. AOL, the newer Norton, Explorer, etc. no thanks. Don't be a sheep. </font>

Just an FYI, you have counseled us to avoid "be[ing] a sheep" by using a product owned by one of the companies that you have identified as an evil shepherd. AOL purchased Netscape a number of years ago and they have no plans to develop it further, so it will soon be obsolete. You could avoid being a sheep by using Mozilla, which is an open source browser built on the Netscape core, but the Mozilla foundation came into existence with the blessings of AOL and receives quite a bit of funding from AOL, so there is no telling what mischief the evil shepherd may be up to with Mozilla.

By the way, I agree with your assesment of the problems associated with the intrusiveness of the products produced by the companies that you mentioned. I do wish, however, that you had provided substantive assistance to mrwurm to balance out your Norton/Microsoft bashing.

 

[Libertine]

mundamanu:

<font color="blue">By the way, I agree with your assesment of the problems associated with the intrusiveness of the products produced by the companies that you mentioned. </font>

Thank you. I appreciate your supporting my position.

I'm not "anti progress" or "anti change". I am against changing things for the sake of change, making things excessively complex just because you can or it seems like a "neat" idea, intrusive just because you can. Years ago I cancelled a subscription to MS Developer because they decided to send it to my HOME address which they were never given, at which I don't get mail, just because they were able to get it (probably by accessing utility records). No thanks. Peter Norton (the man) was a great contributor to the computer industry with his various utilities. What may be sold under his name today conflicts with what he tried to do for the industry.

I am no computer expert. Don't claim to be. But I still use code in my business I wrote 20+ years ago under CP/M. Any of you guys remember that? Why change it. The algorithms work fine.

Anyway, thanks for agreeing with my complaint about the intrusiveness of much of the software coming from some quarters. Facts are facts, not just opinion (as one poster seems to think). Bashing (whatever that means) is fine, as long as it is based on facts. It's called truth.

JEH

PS I'll accept your criticism that my post didn't offer much "practical" help in the matter brought up in the thread. You're right. Sometimes I just get disgusted. I suspect that 99+% of people using computers today have no idea of what's going on behind the pretty pictures on their screens, who wouldn't know what a mov or a jump was, who couldn't count in hex if their life depended on it. Like I said, sometimes I just get disgusted. Sorry.