How much would you pay more to have this type support and service

[Nb707]

If a manufacture would guarantee and a dealer would back it up.
A 10 year bumper-to-bumper warranty on a new tractor. Free Pick up and delivery for any service and warranty work .. Most service related issues and maintenance would be returned or ready for pick up within 48 hours.

 

[Industrial Toys]

I don't think one can answer that. I got extended warranty on my Duramax and never used it once. I never get extended warranty. If the truck had turned out to be a lemon, I would have done well. It's almost a question one can only answer in hindsight.

Also, the dealer would have to consider a customer farther away as more of a risk. I also don't think a guaranteed turnaround time is a possibility. Too many factors beyond a dealers control.

The question would be more, how much would a manufacturer or a dealer charge for that, and would you pay THAT. Twice the tractor price MIGHT not be enough.

 

[Nb707]

I’ll answer the question. If this particular made up manufacture and Dealer was out there. Offering the services. For me paying 10% more for identical tractors would be worth it. But that’s me for the piece of mind and convenience knowing that my tractor would be repaired and returned quickly
so I don’t lose time out on the field.

 

[3Ts]

I would wonder why the manufacturer was offering that on the tractor. Is this a new manufacturer that's never built a tractor before and is trying to break into the field? Is he trying to recover from a spate of bad PR and/or a series of reliability failures? I would be leery of the manufacturer just because it is so different from everyone else. This manufacturer is basically reinventing the wheel and diverging from the norm. Now, dirvirging from the norm is a good thing (some call it thinking outside the box), but being outside the norm also makes people nervous.

 

[Wagtail]

Mate, it all depends on where you live. Here in Tassie a dealer's reputation is KING... which is why very little advertising is done on this Island State. It's a somewhat closed market yet all 'colours' are available.

If a dealership doesn't back their product 'word gets around' and their sales plummet, and the opposite is true; if they go the 'extra mile' then they get business.

It was the deciding factor for my going with JD here and they haven't let me down, even though I have a SCUT in a heavy Ag environment. I constantly read, here on TBN, about how much more expensive a JD tractor is and that others won't consider them because of that. Well, that's their decision and I hope that their dealership backs them up with service/parts availability... mine does.

 

[/pine]

If a manufacture would guarantee and a dealer would back it up.
A 10 year bumper-to-bumper warranty on a new tractor. Free Pick up and delivery for any service and warranty work .. Most service related issues and maintenance would be returned or ready for pick up within 48 hours.

Trick question...There is no guarantee the manufacturer will even be in business in ten years...let alone a dealership...and to the best of my knowledge the 3-4 manufacturers that will most likely still be in business in ten years are not offering such a warranty etc..

 

[Cat385B]

I got a 10 year/2,000 hour warranty, but it is only engine/trans/axles/diffs/pto internals. Definitely not bumper to bumper. I was going to pay for it, but they threw it in on a Black Friday deal.

 

[old and tired]

Not even a penny... I've had the tractor 15 years and never needed my dealer (which went out of business). I was looking to buy a good, inexpensive tractor that I could afford. I'm guessing that a 10 year/2k hr warranty would most likely cost more than what I paid....

 

[Nb707]

That’s awesome that’s actually the holy grail I agree. I have had similar luck with a piece of equipment but it wasn’t a tractor my Honda Foreman atv. I’ve had two of them for the last 25 years never saw a Dealer .

 

[old and tired]

BUT... ...My Nissan Versa last year got a new transmission at 93k from a 10yr. / 100k upgraded warranty. We already own the vehicle (paid in full) and they increase the Warranty! Thanks, Nissan!!! Was a few months shy of 10 years... drives like new now.