GREAT CUSTOMER SERVICE

[kwg]

I bought a Koiti CK35 this spring. I broke off a tooth on my backhoe. I called the dealer and there is a new bucket on the way. It shouldn't have broke but at least I'll get a replacement. I was expecting them to say it was misused.

 

[MarkV]

Wow, considering a new bucket can run between $800 - $1k that is a heck of a replacement tooth. Was it the tooth that came off or mounting base for the tooth that broke loose from the bucket itself?

MarkV

 

[creekbend]

That is excellent service and a testimony to the Dealer's attitude in regards to Customer Service.:thumbsup:

 

[kwg]

I bought it at St.Lawrence Equipment in Wisconsin. I would recommend them to anyone that's in the area. They are some real "real" people!!!!

 

[kwg]

Wow, considering a new bucket can run between $800 - $1k that is a heck of a replacement tooth. Was it the tooth that came off or mounting base for the tooth that broke loose from the bucket itself?

MarkV

The metal sheared off right at the bucket.