Gravely ZTR

[Mrwurm]

I have a Gravely Promaster 260Z zero turn mower that I cut my grass with (3 acres). It is 25 hp (gas) with a 60 inch deck. I have had this machine for just under two years now. It was a bit expensive ($7,000) for personal use, but it shaved my weekly mowing time from 3 hrs on a riding mower down to 50 minutes. I just sent the machine in for warranty service. One of the hydraulic wheel motors is covered with oil and I can't see where it's coming from due to the dirt and grass that has stuck to the oil. The dealer told me to tighten all the fittings, clean it up, and see if it leaks again. I told him "no way, it's under warranty, you check it out". My warranty ends in one week (May 3). I did'nt want to find out that it's not just a loose fitting and get stuck with an out-of-warranty repair bill.

Jerry

 

[justractors]

IMHO you done good. However it may say in your warranty that the owner is responsible for insuring fasteners are tightened on a regular basis, but at least you have made the dealer aware of the problem prior to the expiration of the warranty.
I guess the warranty devil read the date on your warranty wrong because this type of thing usually happens a week after it expires.
Bill

 

[Mrwurm]

Good point Bill. About 12 years ago I had a car that I could'nt keep power steering fluid in. I would fill it and it would disappear in a couple days. Took it to the dealer while still under warranty. They called me and said it was a loose fitting. "Do you want us to tighten it?" "It's not covered under warranty, and we'll have to charge you one hour of labor". Well, I did'nt know where the fitting was so they had me. I paid it, but I won't forget it. That dealer will never see my business again.
Jerry