bhh
Silver Member
Well it's happened. About 1 year old with only 25 hours of use. I've been easy on it so I'm not really sure how it happened although I suspect the opening pressure of the cylinder had something to do with it. These forums is where I found out about this particular grapple but the "value" vanishes pretty quickly after something like this. The warranty is only 6 months but I contacted them anyway to see if they would offer a replacement at cost or other gesture to indicate they stand behind their product. The woman on the phone ask me to send photos and said someone would give me a call back but that was several days ago and no one has responded yet. I knew not to get my hopes up however when the woman said something along the lines of that is their cheapest grapple and you get what you pay for. Anyone have any ideas about exactly what happend or if this is repairable.
EDIT: I'm not sure if it is appropriate to mention the company here or not. Are there forum rules regarding that? I don't want to be seen as ripping on the company but think people should be able to make informed decisions about products and the companies that sell them.
EDIT 2: Since I am getting PMs anyway, I might as well go ahead and note that this grapple is from Wildkat Attachments.
EDIT: I'm not sure if it is appropriate to mention the company here or not. Are there forum rules regarding that? I don't want to be seen as ripping on the company but think people should be able to make informed decisions about products and the companies that sell them.
EDIT 2: Since I am getting PMs anyway, I might as well go ahead and note that this grapple is from Wildkat Attachments.
Attachments
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