dealers who deal

[bucktaker]

Hello
Over in the kubota forum there is a well respected dealer in Ky who makes awesome deals on kubota products, so much that people will buy and pay shipping beating the local price by enough alot.

That said I still would like to support my local dealers if its possible, my local JD dealer is the kind that refuses to deal, "this is the price blah,blah blah..."

My question is their a JD dealer who like Barlows passes on volume discounts

Thanks

 

[Spudland_Dave]

That said I still would like to support my local dealers if its possible, my local JD dealer is the kind that refuses to deal, "this is the price blah,blah blah..."

Go shop for another brand machine. If you dont like your dealer now, you wont like him later either. Its easy to say you'll never do business with your local dealer but I'd like to hear your solution to Warranty issues...and shipping on a pail of HyGard isnt cheap either... No offense to you, but it seems to me alot of the "I'm disgruntled at my dealer" posts regardless of brand come from the people who bought a tractor from 2,000 miles away to save $200.00

Find a brand and dealer locally who will work with you.

If you REALLY want a Deere, I'd shop around for comparable models (specifically Kubota as IMO the only other brand Deere dealers take seriously is Kubota) and give your local JD Dealer a shot....much easier to get price movement when you come in with a quote saying "I can get an orange one for $XX,XXX.00

 

[Gator6x4]

You might get a good deal on a John Deere several hundred miles away, but what about service if something happens. I think Deere has a policy that John Deere Dealers do not provide warranty repairs on an "Out Of Sales Area Unit". I am sure some of the Green Dealers can confirm or deny this.

 

[tulenutn2o]

You might get a good deal on a John Deere several hundred miles away, but what about service if something happens. I think Deere has a policy that John Deere Dealers do not provide warranty repairs on an "Out Of Sales Area Unit". I am sure some of the Green Dealers can confirm or deny this.

If that is Green policy, I'm glad I no longer buy green products. Auto dealers learned not to do that. Auto dealers are paid warranty by the company so it makes no difference who you buy from. I would think farm machinery would do the same. If this is their policy, it's no wonder they say, "that's the price, take it or leave it". I'll leave it.

 

[keyser soze]

If that is Green policy, I'm glad I no longer buy green products. Auto dealers learned not to do that. Auto dealers are paid warranty by the company so it makes no difference who you buy from. I would think farm machinery would do the same. If this is their policy, it's no wonder they say, "that's the price, take it or leave it". I'll leave it.

Warranty is paid by the farm equipment mfg. companies also. However, it's the dealers right to say when they can service your warranty issue. If I were a dealer, I would service customers that actually bought from me first and have no problem putting or moving my customers ahead of those that are only coming to me for service and not buying equipment from me. That is good business on behalf of the dealer. That is how most handle that situation. As a customer, I don't blame them. In fact, dealers often lose money on warranty work b/c the equipment companies don't allow for enough time to fix the issue, but the mfg. will only pay so many hours for each job. It usually takes longer than the service manual allows for. It's not like these dealers are making a fortune off of your warranty work. Usually they make nothing. I know dealers that when they sell a piece of equipment to someone who lives a long ways away, they will discount that tractor some, b/c they know they will never have to service it again, especially under warranty.

When buying a new piece of equipment, you need to take into account things like this. Yeah, you might have to pay a little more, but if you need service, you can get it when you need it.

 

[bucktaker]

Spuds
You sure made alot of assumtions about my relationship with the local dealer.

I am trying to make a informed decision and if my local dealer is unable to make the sale price palatable for me it is my right to purchase elsewhere.

I have prior experience with both the service and parts depts. both favorable.

I ma asking agian if their are JD dealers who would rather make a sale instead send customers away with non negiatiable pricing.

FYI I and considering a 4320, or 4520 machine

 

[tulenutn2o]

Warranty is paid by the farm equipment mfg. companies also. However, it's the dealers right to say when they can service your warranty issue. If I were a dealer, I would service customers that actually bought from me first and have no problem putting or moving my customers ahead of those that are only coming to me for service and not buying equipment from me. That is good business on behalf of the dealer. That is how most handle that situation. As a customer, I don't blame them. In fact, dealers often lose money on warranty work b/c the equipment companies don't allow for enough time to fix the issue, but the mfg. will only pay so many hours for each job. It usually takes longer than the service manual allows for. It's not like these dealers are making a fortune off of your warranty work. Usually they make nothing. I know dealers that when they sell a piece of equipment to someone who lives a long ways away, they will discount that tractor some, b/c they know they will never have to service it again, especially under warranty.

When buying a new piece of equipment, you need to take into account things like this. Yeah, you might have to pay a little more, but if you need service, you can get it when you need it.

I, as a businessman, would not purposely move somebody up, just because they purchased from me, unless it was an emergency. 1st come first served. As a customer,If the service is exceptional, I may come and try to deal with them next time.Besides, the next guy doesn't know if I bought there or not, unless he's always at the dealership, in which case, his is not an emergency. Every customer should be treated the same. That's the problem with alot of businesses. They look at big spenders. While they are nice, there are a heck of alot less of them then the customers who drop a few dollars constantly. I don't know of many businesses that can survive off a few fat sales, versus constant stream of average sales.
And, as for your last statement, I agree that a good relationship with a service dealer is important, I shouldn't have to pay for it up front! Especially for warranty work!

 

[keyser soze]

I, as a businessman, would not purposely move somebody up, just because they purchased from me, unless it was an emergency. 1st come first served.

You say that now. Your tune would change after being in the equipment business. Also, any smart dealer would never admit this to the general public.

When I was saying that the dealer would take care of the customers that buy from them first, I meant all customers. Not just those that buy a lot from them.

Also... after rereading my post, I said:

"I would service customers that actually bought from me first and have no problem putting or moving my customers ahead of those that are only coming to me for service and not buying equipment from me".

I meant WARRANTY service. Regular service is great. In fact, that's where most dealers make their money.

 

[om21braz]

I'd venture to say the buyouts of many of the one-town Deere dealers in the last several years by corporations, etc. has eliminated the range of pricing possibly saw before. Although there have been a few recent purchases by some here that got what I'd say were excellent discounts. I just could not afford new and bought used. That's one way around the matter.

 

[ctlguy]

You say that now. Your tune would change after being in the equipment business. Also, any smart dealer would never admit this to the general public.

When I was saying that the dealer would take care of the customers that buy from them first, I meant all customers. Not just those that buy a lot from them.

Also... after rereading my post, I said:

"I would service customers that actually bought from me first and have no problem putting or moving my customers ahead of those that are only coming to me for service and not buying equipment from me".

I meant WARRANTY service. Regular service is great. In fact, that's where most dealers make their money.

Keyser is right (great movie by the way !!) Warranty work is an issue when buying from too far away. So long as the mfg does not have anything hanging over the dealer (poor market share, etc..) they will probably at the very minimum think about putting you at the bottom of the list. This is not just a green thing I personally know 2 kubota dealer owners who absolutley refuse to do ANY warranty work for someone who purchased from another dealer (of course they make agreements with those that move near them who already have equipment). So far Kubota has been unable to force them to do otherwise.