Mine is off but only by an inch at most. After researching with others here, I found there are 4 possible causes. First check tire pressure as suggested. Then check to see if the loader frame/mount is on level by taking measurements from similar points, side to side and front to back (measure from frame to the ground). If the mount is not on level, it will need to be loosened, leveled, and tightened. Next check to see if the lifting arms of the loader are twisted by doing similar measurements to the ground. Finally, if all those measurments look good, check the bucket. By taking some measurements and looking at it from end to end, and various angles, look for a twist. Mine has a twisted bucket from assembly welding I assume. An inch isn't much and I have forgotten all about it since I use it hard and will likely bend or tweak the bucket more than that with use. 2" is quite a bit though. I have heard of others returning their buckets for replacment due to severe twists. If you don't want to mess with all the measuring you should have your dealer do it for you since it's new.