b-bx New Replacement Seat

[Gomer]

All right I'm starting to get a liitle frustrated with this thing. I've written 2 customer satisfaction reports to Kubota with nothing more than a read reciept.

I put my name in at my dealer in June.

I stopped at my dealer in July to see if they have come in yet and you would have thought I caught them with their pants down, I was hustled in to a back room to talk to the warranty man and he mummbled something about the internet and Kubota not having the seats available yet. They said they would call me.

So here it is the end of August and I read about how all these guys(and gals for all you PC people) love their new seats. Here I sit with almost a year later witha $20,000 tractor and a $10.00 seat, no call, no response from Kubota, not even a kiss my *** and it is starting to piss me off!!

How the heck do you contact Kubota, do I need to go to Japan? Change Dealers? Buy a $300 Michigan Seat? Maybe sell the SOB and buy green?

Ok I'm done venting. Thanks

 

[ByronBob]

If you read a bit here many people are experiencing the same grief. The comments I heard are that the seats are such a hot item that the manufacturer who is making them for Kubota simply can't make enough to meet the supply.

I am on a waiting list at 2 places myself. I got no response either from them. So your not alone.

I still love my Kubota and going Green won't happen.....

 

[MessickFarmEqu]

They are simly overwelmed with orders, as are we. We've stopped taking orders to avoid customers waiting for months on end for a seat.

This is one area where the internet can be a headache for Kubota and us. The demand and expectations are simply more than we can meet all at one time.

 

[KeithInSpace]

I would consider the lucky few who have gotten the seats "lottery winners" of sorts. My dealer only got 3 seats, and I happened to be #2. It may be another 3 months before they get seat #4.

Understand why you eagerly anticipate your new seat, but I wouldn't get too bent over it. Mr. Messick got it right...you're hearing from the 10 or 15 people in this FORUM (active members on 3 continents that I see posting every day in this Kubota forum alone) that have gotten their seat. There are certainly hundreds of others still waiting just like you.

I was going to write a smarty-pants comment about how I was going to go sit in my nice, new, extremely comfortable seat, but I figured that'd be a little mean. So I'll tell you that I'm going to go make some fried rice. That'll make you feel a little better.

Hope you win the lottery soon, Mr. Gomer!

 

[Gomer]

Oh how I wish I had Mr Meesick as my dealer. Thanks for the responses. I was just getting frustrated and couldn't keep it in any longer.

 

[doctord23]

There is hope.
I bought my 2630 new in April and contacted my dealer as soon as I saw that the new seats would become available (thanks to this forum). When I talked to the dealer, he told me he had already ordered 8 and I was first on the list.
Yesterday I got the call. When I went to pick it up, they handed it to me and said have a nice day. No Charge.
I installed it last night. It is worth the wait. It took around 3 months for my NorCal dealer to get any seats in.
I hope your number comes up soon.

 

[DiezNutz]

I was going to write a smarty-pants comment about how I was going to go sit in my nice, new, extremely comfortable seat, but I figured that'd be a little mean.

Um... technically you did write the smarty-pants comment, Butthead.
Choke on some rice.

 

[goehm]

I'm located in the middle of two dealers who I think are fantastic: Browning equipment in Purcellville, Virginia and Frederick Equipment Company in Frederick Maryland. Both had the seats, and were aware of what was going on. No hassle. No fuss. No muss. I'm torn, so I try to divide my business between each of them because during my investigation and purchase phases, both were remarkably helpful.

So that said, I don't know exactly how these seat transactions work, so I don't know if if this is a possibility... but perhaps you could do do some sort of mail / phone transaction with one of these guys. That is, perhaps offer to order your maintenance kit from one of them (filter, oil, hyrdo oil, etc..), and also work in the seat replacement order. That way you spread the love, as it were.

For what it's worth, knowing now how much better these new seats are, I would have offered well over $100 outright for the new seat because it really makes the tractor feel so much more comfortable. I say that because if you can't get a warrantly replacement seat (at the moment) .. then I wonder if there's an option for an aftermarket seat? It might be worth looking into. Yes, I think that the tractor should just come with this new seat by default, and yes I think we really even shouldn't be spending $.01 for the new one .... but now that I have the new one I realize just how awful the old seats are.

I only wish I could have bought the new seat for twice as much so that I could hold onto the old one. That way I could have burnt it in my firepit. That would have made my year.

 

[drssg]

Oh how I wish I had Mr Meesick as my dealer. Thanks for the responses. I was just getting frustrated and couldn't keep it in any longer.

I don't normally correct typos, but that's MeSsick, not MeEsick. It has a different connotation.

 

[Musclford]

All right I'm starting to get a liitle frustrated with this thing. I've written 2 customer satisfaction reports to Kubota with nothing more than a read reciept.

I put my name in at my dealer in June.

I stopped at my dealer in July to see if they have come in yet and you would have thought I caught them with their pants down, I was hustled in to a back room to talk to the warranty man and he mummbled something about the internet and Kubota not having the seats available yet. They said they would call me.

So here it is the end of August and I read about how all these guys(and gals for all you PC people) love their new seats. Here I sit with almost a year later witha $20,000 tractor and a $10.00 seat, no call, no response from Kubota, not even a kiss my *** and it is starting to piss me off!!

How the heck do you contact Kubota, do I need to go to Japan? Change Dealers? Buy a $300 Michigan Seat? Maybe sell the SOB and buy green?

Ok I'm done venting. Thanks

I've written Kubota twice and the first time got a call the next day, the other , just last week, I was contacted by the regional sales rep.. I'm rather surprised they haven't responded to you... Have you tried writing them via e-mail?? That was my method both times?

Phil

 

[KeithInSpace]

Butthead

I guess I deserved that. At least you had a smiley face.

And I ended up taking the kids out to Mexican. Enchiladas Poblanos. Yummy. Then I came home and sat in my seat.

 

[DiezNutz]

And I ended up taking the kids out to Mexican. Enchiladas Poblanos. Yummy. Then I came home and sat in my seat.

So how did it hold up during the Nuclear-Biological-Chemical warfare qualification testing?

 

[KeithInSpace]

Well. Quite well. Heat dissipation was within tolerable limits. No noticable distortion of the seating surface. Even under nearly constant test conditions, the laterally oriented molded ventilation/air-exchange channels performed admirably. Early concerns that the side bolsters could result in an unsafe buildup of pressure are unfounded, I'm pleased to report. And I have to say that the vibration absorbtion qualities of the new higher density foam is quite spectacular.

I give it two thumbs up.

 

[srossman]

Well. Quite well. Heat dissipation was within tolerable limits. No noticable distortion of the seating surface. Even under nearly constant test conditions, the laterally oriented molded ventilation/air-exchange channels performed admirably. Early concerns that the side bolsters could result in an unsafe buildup of pressure are unfounded, I'm pleased to report. And I have to say that the vibration absorbtion qualities of the new higher density foam is quite spectacular.

I give it two thumbs up.

LOL Great review.

 

[FrogLick]

I too emailed Kubota about the comfort of the seat on my B3030 and they replied within a few days telling me about the replacement program through my dealer; seems like I've always at least gotten a reply from Kubota the few times I've contacted them so your experience might be less than typical. My dealer has been waiting for his order of seats to come in for several month which apparently seems to be the case for quite a few dealers around the nation. With views of this and the related BX seat thread rapidly approaching 14,000 this is obviously a subject of great interest and may be some indication how big the backorders might be. At least I'm #1 on my dealer's list and my backside waits in eager anticipation.

 

[Gomer]

OOps, sorry Mr Messick is what I meant.

I went to the Kubota site and filled out the customer satisfaction form and then responded to a dealer satisfaction form with a comment section and got sickem back from the second and a email that was blah-d-blah great to here from you back on the first one.
Maybe I am not as high on their proirity list as some of you other guys, or my money isn't green enough now but it sure was last year. Sorry for the sarcasm but I still get pissed when I think about it all. Apparently I'm a long way from #1 on the list.

 

[DiezNutz]

Well. Quite well. Heat dissipation was within tolerable limits. No noticable distortion of the seating surface. Even under nearly constant test conditions, the laterally oriented molded ventilation/air-exchange channels performed admirably. Early concerns that the side bolsters could result in an unsafe buildup of pressure are unfounded, I'm pleased to report. And I have to say that the vibration absorbtion qualities of the new higher density foam is quite spectacular. I give it two thumbs up.

Yes, great review. I think this Unit Under Test is Approved Flightworthy.

On a different note, I'm a little bummed that this thread has stolen some of the thunder from its forebear. I was really rooting for that one to hit 20K views. We could just as easily be ignoring Gomer's p-ing and moaning in the other thread (sorry pal, we're all in the same boat except for a few lucky so-and-so's ... much empathy for ya but no sympathy )

 

[Gomer]

DiezNut,
I here ya