John_Mc
Elite Member
- Joined
- Aug 11, 2001
- Messages
- 4,524
- Location
- Monkton, Vermont
- Tractor
- NH TC33D Modified with belly pan, limb risers & FOPS. Honda Pioneer 520 & antique Coot UTV
Happy to report that the purchase I made from the scam mechmaxusa [dot] com site as reported back in post 158 and 159 has been refunded by PayPal. The order was placed on May 24. I figured out it was a scam and reported it to PayPal within a few hours of ordering.
It took a bit to find and wade through PayPal's dispute resolution system and register a complaint. I had to contact the seller through PayPal's site dispute system, so PayPal had a record of my attempt to resolve with the seller. I also called the contact number which the seller had listed with PayPal: I got a voice mail system trying to sell me Medicare Advantage plans. There was no way that I could find to get to a real person. I reported that phone call to PayPal's dispute resolution as well. I had to give the seller a few days to respond. When they did not, I could elevate my report from a complaint to a claim. The seller never responded to any of my attempts to contact them.
PayPal gives the seller a couple of weeks to respond to PayPal. Apparently, they did not respond there either. Today, 2 1/2 weeks after I filed the complaint, the full purchase price was refunded to the credit card linked to my PayPal account.
Fortunately, I had two factor authentication turned on on my PayPal account, so the scammer was not able to access it. I changed my password anyway, immediately after figuring out it was a scam. There has been no unusual activity in my PayPal account, so I think I'm OK.
Now that I have my money back, I just have to decide whether I want to spend $400 more for the real thing or not.
It took a bit to find and wade through PayPal's dispute resolution system and register a complaint. I had to contact the seller through PayPal's site dispute system, so PayPal had a record of my attempt to resolve with the seller. I also called the contact number which the seller had listed with PayPal: I got a voice mail system trying to sell me Medicare Advantage plans. There was no way that I could find to get to a real person. I reported that phone call to PayPal's dispute resolution as well. I had to give the seller a few days to respond. When they did not, I could elevate my report from a complaint to a claim. The seller never responded to any of my attempts to contact them.
PayPal gives the seller a couple of weeks to respond to PayPal. Apparently, they did not respond there either. Today, 2 1/2 weeks after I filed the complaint, the full purchase price was refunded to the credit card linked to my PayPal account.
Fortunately, I had two factor authentication turned on on my PayPal account, so the scammer was not able to access it. I changed my password anyway, immediately after figuring out it was a scam. There has been no unusual activity in my PayPal account, so I think I'm OK.
Now that I have my money back, I just have to decide whether I want to spend $400 more for the real thing or not.