Looking4new
Super Member
- Joined
- Apr 8, 2012
- Messages
- 9,799
- Location
- Northern Ontario, Canada
- Tractor
- 2012 Kioti CK27HST w/cab
I had a terrible experience with BELL (Canada) this week over the Amber Alert BS.
But doing some reading, I found out some disturbing things, and it puts various experience in focus.
It's about the call centers for all of our telecoms. And apparently they all work the same.
If you call to cancel, they (the operator) get a debit on their commission. So, often they will hand the call over to another "sucker" or even put you on hold hoping you will hang up. Also, sometimes, taking no notes, so there is no record of you wanting to cancel.
They also, try and give you as little free or any deals as possible as this also works against them personaly.
Are you telling us that you actually got someone that could speak Engrish well enough to be understood?