We have two propane grills. We went with Infrared for the second of those two. I don't care for it at all and much prefer using the one without Infrared. It may be that I do not know what I am doing, but the problems I see are first it takes a lot longer to grill things on an Infrared than on a traditional grated grill, and second, there is more cleaning to do as you need to clean the grates and the metal Infrared piece below the grates (they have quite small holes - which is why, I think, they don't give out the same amount of heat). I am thinking of getting rid of the lower metal Infrared pieces but don't know how that would affect the overall use of the grill, or if safe or whatever. It may just be me, but my wife also reached the same conclusions after we got the Infrared grill.
Maybe I need to replace the usual grates AND the metal infrared pieces (have very small holes) with grill grates as that would seem to resolve the issue.